The US and Group Functions Segment Audit Coordination and Internal Controls Center of Excellence (CCOE) group within North America is seeking a Manager, SOX Controls. This group provides our business partners with expertise in the design and testing of controls and collaborates with Audit Services and external audit to ensure that the audits of the Company’s Sarbanes Oxley (SOX) and Model Audit Rule (MAR) controls and financial statements go smoothly. In addition, this group provides centralized support of the US Segment control environment, including the insurance and annuity operational reporting, IFRS actuarial reporting, NAIC actuarial reporting and Accounting Shared Service Centers.

This team is also critical in a Company-wide initiative to reduce the SOX/MAR testing effort across the US Segment and in developing best practices in internal controls for the benefits of all process owners.

Position Responsibilities:

• Build effective relationships with Insurance operational leads, business unit/shared service actuaries, Audit Services, external auditors, and accounting shared service providers.

• Compile operational quality assurance on a quarterly basis for review by key actuarial team members and compile SOX/MAR control walkthrough documentation to external audit standards.

• Manage SOX/MAR walkthroughs and quarterly/annual audits for the assigned business area/shared service, monitor progress, respond to audit inquiries, and provide regular status reports to the Senior Director, Audit Services, and external audit.

• Assist in the assessment and review of the adequacy of controls and any deficiencies within the business area/shared service’s actuarial framework.

• Collaborate with Audit Services to share best practices, maximize resource efficiency, and coordinate work to support external auditors.

• Present findings and recommendations to business owners and the Controls Director, design risk management solutions, drive continuous improvement in controls, maintain responsiveness to auditors, and explore cross-utilization opportunities with the US Finance Segment.

Required Qualifications:

• Bachelor’s degree in accounting or finance or equivalent work experience

• Minimum of 5 - 7 years accounting experience

• Working knowledge of SOX, MAR, and IFRS/NAIC accounting guidelines are a plus.

• Strong interpersonal skills, including the ability to influence management at various levels of the organization.

• Detailed oriented with strong organization and project management skills.  Excellent customer focus and a commitment to quality while still meeting deadlines.

• Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others.

• Strong analytical and inquiry skills to understand operational and valuation processes and controls.

• Self-motivated, ability to work independently and with teams at the Boston & Toronto locations.

• Strong computer skills and advanced knowledge of Microsoft Excel.

Preferred Qualifications:

• CPA preferred

• Public accounting experience

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Primary Location

Boston, MassachusettsHybrid

Salary range is expected to be between

$86,325.00 USD - $155,385.00 USD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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Company: John Hancock Life Insurance Company (U.S.A.)