By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

$69,800.00 - $114,800.00

Position Summary: 
The Manager, Inside Sales – ASD leads a team of Service Sales Specialists responsible for driving Instrument Service sales and supporting the Americas region for Bio-Techne’s Analytical Solutions Division. This role oversees daily operations, ensures achievement of sales goals, develops team capabilities, and collaborates cross-functionally to support pipeline generation, forecasting, and customer engagement. The manager applies business insight, coaches performance, and identifies opportunities to improve processes and sales execution. 
 
Essential Functions: 
• Provide leadership, coaching, and development to a team of Instrument Service Sales Specialists, ensuring alignment with business goals.  
• Set clear performance expectations, manage schedules, conduct performance reviews, and identify opportunities for professional development.  
• Monitor individual and team sales metrics, pipeline activity, and forecasting accuracy; guide the team in achieving service sales quotas.  
• Oversee and refine lead qualification processes, outbound and inbound outreach strategies, and customer engagement best practices.  
• Partner cross-functionally with field sales, marketing, and other internal stakeholders to align on campaigns, messaging, and lead management.  
• Evaluate market trends, competitor activity, and customer feedback to guide team strategy and prioritize business development efforts.  
• Recommend and implement process improvements to enhance team efficiency and customer interactions.  
• Ensure adherence to company policy, accurate CRM documentation, and timely reporting.  
• Represent the Inside Sales organization in cross-functional meetings and support interdepartmental initiatives. 
 
Education & Experience:
• Bachelor’s degree and 5–8 years relevant experience; management/leadership experience highly preferred. 

Knowledge, Skills, and Abilities:
• Strong knowledge of sales processes and customer engagement strategies in a technical or scientific commercial environment.  
• Ability to coach, mentor, and guide employees at varying experience levels.  
• Strong analytical skills with the ability to evaluate pipelines, KPI performance, and business trends.  
• Excellent communication skills and ability to collaborate across functions.  
• Demonstrated ability to remain organized, manage multiple priorities, and operate in a fast-paced environment.  
• Proficiency with CRM systems (Salesforce.com preferred) and Microsoft Office applications.