Job Purpose

To coordinate and complete all customer orders accurately and on time, ensuring full compliance with company procedures and client requirements. The role will also resolve order‑related queries efficiently and provide reliable support to the management team.

Key Responsibilities

Health, Safety and Compliance

• Ensure all activities are carried out in line with company Health & Safety policies and standards.

• Report all accidents and near misses immediately to a Supervisor, Manager, or the HS&E Manager.

• Ensure all departmental processes comply with company procedures and client instructions.

• Maintain an up‑to‑date knowledge of Alloga UK policies, procedures, and relevant SOPs.

• Identify and escalate any issues requiring special attention.

Order Processing and Administration

• Process orders within agreed timescales and in full accordance with SOPs.

• Manage urgent orders and prioritise tasks appropriately.

• Liaise with operational colleagues regarding special or time‑critical orders.

• Allocate and de‑allocate orders as required by management.

• Complete any client‑specific processes accurately and on time.

• Maintain required reporting tools and ensure relevant communications are delivered promptly.

• Support and collaborate with other admin functions when required.

• Undertake any reasonable additional tasks requested by management.

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Continuous Improvement

• Promote and contribute to continuous improvement initiatives within the department.

• Communicate effectively with management, colleagues across departments/sites, and the client.

Competencies

• Strong understanding of warehouse operations and systems.

• Effective verbal and written communication skills.

• High accuracy and attention to detail.

• Able to work independently and without supervision.

• Proactive and confident in initiating action.

• Professional telephone manner.

• Strong organisational and prioritisation skills.

Personal Attributes

• Flexible and adaptable approach to work and working hours.

• Professional appearance and good attendance record.

• Confident, enthusiastic, and able to build positive working relationships.

• Sound judgement and the ability to make effective decisions.

• Highly organised with strong attention to detail.

• Honest, open, and collaborative in approach.

• Numerate and comfortable handling data.

Education, Knowledge and Experience

• NVQ Level 2 or equivalent.

• Previous administrative experience is essential.

• Sound knowledge of GDP and Health & Safety requirements.

• Strong communication skills.

• Intermediate skills in Microsoft Word, Excel and Outlook.

• Full training on all relevant SOPs to be completed within the first three months.

Key Working Relationships

• Client representatives.

• Operations Manager.

• Shift Managers and Supervisors.

• Inventory Team.

• Administrative colleagues.

• Warehouse Operatives.

• Loading Team.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned