Advanced Service Technician

Posted:
12/9/2024, 2:00:22 AM

Location(s):
Tennessee, United States ⋅ Johnson City, Tennessee, United States

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support

RaceTrac Company Overview

Job Description:

The Advanced Service Technician is responsible for the maintenance and repair of up to 15 RaceTrac and Raceway convenience stores in a designated region. This individual assesses, develops protocol, and resolves maintenance issues to ensure the operability of every store at all times.

Responsibilities:

  • Resolves maintenance and services issues at RaceTrac and Raceway convenience store locations to ensure full operability 24/7, ultimately increase the profitability of the company.
  • Ensures each job is performed at a high level of skill and with optimal customer service.
  • Serves as a knowledge expert in general maintenance functions including, but not limited to: HVACR, electrical, plumbing, carpentry, foodservice/beverage equipment, and petroleum dispensing systems.
  • Accurately maintain tools and inventory on a  service vehicle
  • Provides project support to cross-functional departments in various initiatives related to stores.
  • Responds to additional ad hoc maintenance requests communicated from store personnel as needed.
  • Maintains knowledge of local and state guidelines for facility services as necessary.
  • Works with other AST’s to cross train in multiple trades

Qualifications:

  • Food and Beverage equipment repair knowledge preferred
  • Fuel dispenser and pump repair knowledge preferred
  • Technical School training in HVACR or electrical preferred
  • 4+ years work experience preferred
  • Type 1 & Type 2 EPA Certification for refrigerants
  • Experience in a retail maintenance environment a plus
  • General knowledge maintenance and repair procedures a plus
  • Maintenance or repair certifications a plus
  • Basic Microsoft office knowledge