Role Specific Information

Job Description

About the Role

As District Loss Prevention Manager, you will develop and implement the Loss Prevention program for 15+ selling locations. You will drive results by achieving goals related to inventory shortage, budget lines, cash variance and operational compliance.

What You’ll Do

• Achieve inventory shortage goals through the implementation of shortage control programs, operational efficiencies, physical security standards and product protection

• Oversee the assessment program for an assigned district, ensure execution of required audits and follow up on results and store accountability

• Conduct store visits to review for implementation of best practices 

• Oversee the physical inventory process within an assigned district

• Maintain productivity standards and verify case reporting standards are adhered to

• Ensure compliance with Apprehension Guidelines/Ethical Standards as related to investigations and apprehensions

• Partner with cross-functional teams, law enforcement agencies, court system and/or other businesses to investigate and resolve acts of theft and fraud

• Ensure store compliance with physical security guidelines and product protection standards

• Recruit and hire of Loss Prevention personnel within an assigned district

• Facilitate and manage required onboarding and ongoing training requirements for the Loss Prevention team

• Establish and maintain succession planning, conduct IDP discussions and provide development opportunities

• Maintain district budget related to payroll, travel and store protection to plan

• Ensure safety standards and OSHA requirements are adhered to

• Manage direct reports, systems and projects to achieve unit goals per Kohl's policies and practices

• Prepare and analyze unit plans and reports

• Provide leadership by exhibiting influence and expertise, driving results

• Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications

• Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

• Additional tasks may be assigned 

What Skills You Have

Required

• Strong verbal, leadership and written communication skills

• Ability to make decisions in complex situations

Preferred

• Multiple years of retail Loss Prevention experience at the multi-store level

• Internal Interviewing Certification (ex; Wicklander)

• Bachelor's Degree in Criminal Justice, Business or a related field

Special Requirements

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to comply with dress code requirements

• Basic math and reading skills, legible handwriting, and basic computer operation

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner