Receptionist - BILINGUAL SPANISH/ENGLISH (Full Time) - Houston, TX

Posted:
10/22/2024, 11:25:21 AM

Location(s):
Houston, Texas, United States ⋅ Texas, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

A&C Plastics is seeking a full-time Bilingual Receptionist for our fast-paced front office. 

HOURS: Monday - Friday, 7:30am - 5:15pm

COMPENSATION: $15.00-16.00 per hour, depending on experience

JOB DESCRIPTION:

  • Answering multiple phone lines in a cheerful and prompt manner
  • Greet guests/customers and announce their arrival to the appropriate party
  • Maintain lobby, sample closet, and showroom so they are neat and organized and keep reception area clean and tidy
  • Confirm all orders by immediately sending order confirmations to customers
  • Call or text customers upon completion of orders
  • Process credit card, check, and cash payments
  • Cash handling
  • Provide order status and tracking info and communicate with warehouse manager and warehouse personnel
  • Distribute mail daily
  • Handle complaints at the will-call area
  • Complete thank you cards weekly
  • Mailing/shipping sample requests
  • Monthly goodie bag and give away mail outs
  • Providing support to the sales staff, customer service manager, and company president
  • Other duties as assigned

SKILLS/ REQUIREMENTS:

  • Receptionist/Front Office/Customer Service experience preferred
  • MUST be fluent in both English & Spanish
  • Experienced with Microsoft Office Suite (Outlook, Word, Excel, Powerpoint)
  • Be highly professional and organized
  • Have a professional image
  • Works well under pressure
  • Extremely organized and detail-oriented
  • Excellent communicator both oral and written
  • Sets a goal then take action to conquer it
  • Effective multi-tasker
  • Is always learning, growing and being stretched
  • Desires to be a part of something larger than themselves
  • Knows how to work a PC
  • Non-smoker
  • Willing to lift boxes, clean floors, and hold doors if that's what it takes to get something done.
  • Works hard but also likes to have FUN while getting things done!

BENEFITS INCLUDE:

  • Paid Time Off & Holiday Pay (after completing 90-day probationary period)
  • Paid Sick Time Off (5 days per year; no probationary period)
  • Use of company gym M-F 4:30am-8pm
  • 401K Plan - up to 4% employer match
  • Profit-Sharing
  • Health, Dental, Vision Insurance
  • Long-term disability offered 
  • Company Paid Life Insurance
  • Employee Purchase Discounts
  • Potential for Career Growth (we look to promote from within first)
  • Ministry/volunteer time off: Paid 3 days per year so you can volunteer for your favorite charity or non-profit
  • Working with amazing people in a culture where we recognize each other’s wins and celebrate together often with monthly lunches

Both drug screen and background check will be conducted.  

 

A&C Plastics

Website: https://www.acplasticsinc.com/

Headquarter Location: Houston, Texas, United States

Employee Count: 101-250

Year Founded: 1973

IPO Status: Private

Industries: Industrial Engineering ⋅ Manufacturing ⋅ Plastics and Rubber Manufacturing ⋅ Supply Chain Management