Config Price and Quote. Agentic AI Product Owner

Description -

Job Summary
The CPQ Agentic AI Product Owner is responsible for defining and driving the product vision, roadmap, and execution for agentic AI capabilities embedded within Configure, Price, Quote (CPQ) processes. Sitting within the Pricing organization, this role serves as the bridge between pricing strategy, commercial policy, sales operations, and technology teams to ensure AI-enabled quoting and pricing workflows are scalable, compliant, efficient, and aligned to business outcomes. The role owns the end-to-end product backlog for AI-enabled CPQ use cases, including guided configuration, pricing recommendations, approval orchestration, exception handling, and workflow automation.

Responsibilities

• Define the product vision, strategy, and roadmap for agentic AI capabilities within CPQ, ensuring alignment with pricing objectives, commercial policy, and enterprise digital transformation priorities.
• Partner with Pricing, Sales, Deal Desk, RevOps, Finance, Legal, and IT to identify high-value use cases that improve quote quality, deal velocity, pricing accuracy, policy compliance, and user productivity.
• Translate business needs into epics, features, user stories, and acceptance criteria for engineering and platform teams.
• Own and prioritize the product backlog for AI-enabled CPQ capabilities such as guided selling, pricing recommendations, discount guardrails, approval routing, exception management, knowledge retrieval, and quote validation.
• Establish clear business rules, governance requirements, and guardrails for agentic AI in pricing and quoting workflows, including controls for compliance, explainability, auditability, and human-in-the-loop decision points.
• Work with data, architecture, and engineering teams to define data requirements, integration needs, and technical dependencies across CPQ, CRM, ERP, pricing engines, and analytics platforms.
• Lead business process design for future-state AI-enabled quote-to-cash workflows, balancing automation with risk management and policy adherence.
• Drive user acceptance testing, release readiness, and change management to ensure new capabilities are adopted effectively across commercial teams.
• Monitor product performance and business impact using defined KPIs, and continuously refine the roadmap based on outcomes, user feedback, and operational insights.
• Serve as the business product leader and subject matter expert for CPQ agentic AI capabilities within the Pricing organization.

Education & Experience Recommended

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
• 7+ years of experience in product ownership, product management, business systems, pricing operations, sales operations, or quote-to-cash transformation roles.
• Deep knowledge of CPQ processes, including product configuration, pricing rules, discounting, approvals, quote generation, and downstream quote-to-cash impacts.
• Experience working with enterprise CPQ platforms such as Salesforce CPQ, Oracle CPQ, Apttus/Conga, ServiceNow CPQ, or similar solutions.
• Demonstrated experience translating business requirements into product backlogs, user stories, and delivery plans in an Agile environment.
• Strong understanding of pricing governance, commercial policy controls, and approval matrix design.
• Experience leading cross-functional initiatives involving business stakeholders, technical teams, and enterprise platform owners.
• Strong analytical, communication, and stakeholder management skills, with the ability to influence decisions across business and technical audiences.
• Working knowledge of AI, generative AI, and agentic AI concepts, especially as applied to workflow automation, recommendations, orchestration, and decision support.

Preferred Qualifications

• Experience implementing or scaling AI-enabled automation in pricing, sales, or commercial operations workflows.
• Knowledge of data governance, model risk management, and responsible AI principles in enterprise environments.
• Familiarity with prompt design, retrieval-based workflows, agent orchestration patterns, and knowledge-grounded automation.
• Experience with business case development, ROI modeling, and prioritization of digital transformation investments.
• Experience in large, matrixed global organizations with complex product, pricing, and approval structures.
• Certification or formal training in Agile, Scrum, product management, or enterprise platforms relevant to CPQ and pricing.

Knowledge & Skills
• Agile Methodology
• Automation
• Business Operations
• Business Process
• Business Requirements
• Change Management
• Continuous Improvement Process
• Data Analysis
• Finance
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Lean Six Sigma
• Process Improvement
• Project Management
• SAP Applications
• Six Sigma Methodology
• Supply Chain
• Workflow Management

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.

Complexity
• Uses managerial concepts and company objectives to resolve issues in creative and effective ways.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"