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All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Closing Date:

11/09/2024

Type of Position:

Professional Staff - Fiscal Affairs

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

OPS | NUTRI Outreach Programs

Department's Website:

Summary of Job Duties:

The Supervisor, Guest Hospitality is the point of contact person for the Hospitality Department and overseer when Assistant Director is out of the office. This position is responsible for providing direction and guidance to the other supervisors as well as staff. This position is responsible for training staff, customer service, and scheduling of employees. As well as, making sure all competencies and regulatory agencies standards are met in the Hospitality areas (Main Lobby Information Desk, ICU waiting Desks, PRI information Desk, 2nd Floor OR waiting room, Cart Drivers, Outside Lobby Greeter, One Day Surgery Desk, & PACU). This position is responsible for coordinating with waiting room managers, Patient Family Center Care (PFCC), admissions, and EVS staff to provide excellence customer service for patient and guest.

Qualifications:

Minimum Qualifications:

• High School Diploma or GED
• 5 years in a supervisory position, with an emphasis in customer service/ guest relations. Other job-related education and/or experience may be substituted for these requirements.

Preferred Qualifications:

• Associate or Bachelor's Degree; specifically in Hospitality and/or Business Administration Field.

Additional Information:

Key Responsbilites:

• (35%) Experience Quality Assurance: Physically on the floor in the Hospitality areas; handling questions, concerns, or complaints; maintaining awareness of department status and potential problems by observation; able to sufficiently train and supervise all personnel while following UAMS policies & procedures and maintaining a safe work environment; cover service areas when needed
• (30%) Supervise Hospitality Employees: Oversees the logistics of all hospitality areas and waiting rooms; conducts daily/weekly meetings with staff; fairly and consistently holds employees accountable to UAMS and Department policies and procedures; Coaches and counsels employees
• (25%) Administrative Responsibilities: Schedules maintenance needs; inventory management of supplies, reviewing applications, interviewing; scheduling; annual requirement; Proficient in Microsoft Outlook, Excel, Word, Publisher
• (10%) Other duties as assigned

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Standing, Talking, Walking

Frequent Physical Activity:

Crawling, Crouching, Stooping

Occasional Physical Activity:

Sitting

Benefits Eligible:

Yes