RESPONSIBILITIES:
•    Strategy & Governance:
o Develop and implement a standardized project management methodology (e.g., Agile, Waterfall, Hybrid) tailored to the needs of the Operations team.
o Establish and enforce project governance frameworks, including project charters, status reporting, risk management, and change control procedures.
o Ensure all projects align with the strategic goals of the Operations team and the wider organization.

•    Portfolio Management:
o Manage the project portfolio, including prioritization, resource allocation, and dependency management across various initiatives.
o Create and maintain a centralized project dashboard for visibility into project status, milestones, risks, and resource utilization.
o Conduct regular portfolio reviews with leadership to provide updates and make strategic recommendations.

•    Execution & Oversight:
o Oversee the end-to-end project lifecycle for key operational initiatives, from initiation to closure.
o Act as a hands-on project manager for complex or high-priority projects as needed.
o Provide expert guidance and support to project managers on the team, helping them navigate challenges and ensure successful delivery.

•    Communication & Reporting:
o Serve as the primary point of contact for project-related communications with stakeholders, including executive leadership.
o Prepare and present regular reports on project performance, portfolio health, and resource forecasting.
o Facilitate stakeholder meetings and workshops to ensure clear communication and alignment.

Job Qualifications:

- 8-12 years of relevant work experience in project management

- 5 years of managerial/leadership experience

- Open to resources from any BPO industry

- Project Management Professional (certifications are good to have)

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.