iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $218 billion in global client assets invested in 1,760 funds, as of January 2024.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 

 

About the Role

iCapital is rolling out our new identity management platform focused on helping highly regulated financial institutions streamline their investor onboarding process including accreditation verification, Know Your Customer (KYC), and Know Your Business (KYB). Our platform offers state-of-the-art solutions that help these institutions comply with regulatory requirements, prevent fraud, and provide seamless, secure user experiences. With an emphasis on automation, security, and scalability, we’re driving innovation in the identity verification and compliance space. 

This role is crucial in supporting our accreditation process, ensuring our products and services meet industry standards and regulatory requirements. This idividual will work closely with the senior accreditation team, product managers, and engineers, aiding our clients to navigate relevant accreditation frameworks and certifications. 

Primary responsibilities will include accredited investor onboarding and application review, customer support, document verification, and client communications. The position involves a significant amount of client interaction, document review, online database research and independent thinking.  

 

Responsibilities

• Accredited Investor onboarding and application review:
  • Review accreditation applications to confirm the applicant meets SEC accreditation verification requirements.
• Document verification:
  • Follow internal guidelines to verify investor documentation is authentic, flagging any suspicious documentation and escalating to compliance for further review.
• Customer support and client communications:
  • Work closely with users and partners to answer questions and resolve issues in a manner that promotes customer satisfaction and retention.
• Authenticate identity documentation:
  • Verify applicant identity and evaluate customer risk, communicating with applicants as needed.
• Know Your Customer:
  • Assist in sanctions review, evaluating user matches in accordance with KYC/AML and CDD protocols.
• Database Research:
  • Conduct research by accessing and analyzing U.S. and international databases, articles, statistics, and other relevant information to determine the authenticity of documentation and/or the identity of the investor.

 

Qualifications

• Previous experience collecting/reviewing proof of income documentation, proof of net worth documentation, legal agreements, government IDs and/or other official documents
• Familiar with identity management platforms, Identity and Access Management (IAM), and security protocols
• Experience with audit software tools and reporting systems.
• Knowledge of privacy regulations (GDPR, CCPA, etc.) and 506(c) regulations is a plus
• Experience with software tools such as Zendesk and Mixpanel is a plus
• Highly detail-oriented and attentive
• Self-motivated, intellectually curious and analytical
• Excellent interpersonal and written communication skills while able to uphold professional empathy
• Collaborative and positive team player

 

Benefits

The base salary range for this role is $ 70,000 to $ 90,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.