Retail Client Marketing Specialist

Posted:
7/25/2024, 5:00:00 PM

Location(s):
Massachusetts, United States ⋅ Maryland, United States ⋅ Rancho Cordova, California, United States ⋅ California, United States ⋅ New York, New York, United States ⋅ Florida, United States ⋅ New York, United States ⋅ Stamford, Connecticut, United States ⋅ Connecticut, United States ⋅ Boston, Massachusetts, United States ⋅ Saint Petersburg, Florida, United States ⋅ Baltimore, Maryland, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Growth & Marketing

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

The Franklin Templeton U.S. Marketing organization is a part of U.S. Distribution and is responsible for the development and execution of marketing strategy and related deliverables / communications designed to drive flows and retain assets. The U.S. Marketing organization oversees the end-to-end client experience and works with all related functions to achieve a seamless journey for Franklin Templeton clients. Within the U.S. Marketing organization sits the Retail Client Marketing Specialist responsible for executing the marketing strategy across multiple US distribution channels, focused on the independent channel.  

What are the ongoing responsibilities of a Retail Client Marketing Specialist?

  • Partner with US client marketing channel leads to help execute against strategic marketing goals and priorities.

  • Help project manage firm-specific webinars, product launches, and other key initiatives along with related deliverables – this includes close communication and partnership with both internal and external contacts.

  • Manage content submissions to independent partner firms for review/approval along with managing comment process and expiration for that content.

  • Act as a stakeholder in project planning meetings interfacing with sales management, field sales, national accounts, and client service partners to provide marketing related input and updates while also collecting and managing feedback.

  • Interact with sales colleagues by answering daily inquiries, which includes managing a shared team email inbox.

  • Execute workflow requirements to create deliverables, which includes submitting email briefs, submitting requests via our workflow system Workfront to our web, creative services, and compliance partners.

  • Work closely with the marketing operations team to help maintain existing content.

  • Partner with US client marketing colleagues to aggregate weekly updates for our internal partners into an email newsletter communication.

  • Create deliverables based on important guidelines including compliance-related requirements to ensure content and communications are appropriate for specific audiences.

  • Execute against an effective marketing development process that incorporates special consideration of how best to leverage resources and accomplish goals in the most affordable manner possible.

  • Employ a compressive marketing brief process, bringing together colleagues across all marketing functions to determine how best to go to market as quickly and effectively as possible, always being clear as to the intended goal and how best to measure success.

Establish and Maintain a Deep Understanding

  • of the firm’s overall investment capabilities to effectively connect our investment solutions with solving client needs

  • of the sales process, the investment industry, and our competitors

  • of our clients’ goals, priorities, and challenges as a key determinant of how we can be effective in our marketing efforts.

What ideal qualifications, skills and experience would help someone to be successful?

  • Bachelor’s degree or equivalent experience

  • 3+ years experience in financial services industry, preferably in marketing 

  • Securities licenses encouraged

  • An understanding of economic and financial concepts and capital markets

  • Creative and strategic thinking

  • Digital-first and resource sensitive mindset

  • Analytical approach to planning ensuring KPIs are established and tracked for marketing efforts

  • Strong communication skills, both written and verbal

  • Proactive approach to project ownership with ability to anticipate needs.

  • A strong collaborator who can effectively and respectfully work with colleagues in other teams. 

  • A self-starter with the ability to manage multiple projects/deliverables.

  • Strong attention to detail and demonstrated ability to meet deadlines.

  • Willing to constructively challenge status quo.

Compensation Range: Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary—designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between $70,000 - $85,000.

#ASSOCIATE  #LI-Hybrid

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

  • Three weeks paid time off the first year

  • Medical, dental and vision insurance

  • 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits

  • Employee Stock Investment Program

  • Learning and Education Assistance Program (LEAP)

  • Purchase of company funds with no sales charge

  • Onsite fitness center and recreation center*

  • Onsite cafeteria*

*Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. 
 
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.