At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solutions across the SLDC, including Swagger in APIs, BugSnag in Observability, and Zephyr in Testing, all infused with SmartBear AI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

 

Software Engineer

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like QMetry, Reflect and Swagger. SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear

You can even have a free trial to check it out 😊

Job Responsibility:

• Build new and ongoing products and services, including MCP framework with Agentic AI offerings, in SmartBear’s domains: API Design and Management, Testing and Observability.
• Primarily Focused on AI and MCP-style workflows atop SmartBear's existing products.
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team.
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

Skills Required: 

• Python with MCP, Flask/FastAPI, agentic frameworks (LangGraph/LangChain), containerized via Docker and deployed on AWS with GitHub for version control
• Proficient in HTTP, REST, MCP and the client/server architecture and possess expertise in vector/NoSQL databases.
• Full-stack experience with RESTful backends (NoSQL/MySQL, S3) and frontends using TypeScript/JavaScript with HTML/CSS.
• Demonstrated ability of completing software projects, individually and as part of a team
• Demonstrated ability of taking ambiguous or ill-defined requirements and problem statements, and rapidly converting them into working code, with quality
• Writing, reviewing and maintaining production code and consistently course-correcting to stay aligned to an innovative product strategy in AI.
• Outstanding proactive communication skills in English

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

 Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

 

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

 

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