Senior Workday Engagement Manager (German and English Speaking)

Posted:
9/25/2024, 7:03:02 AM

Location(s):
North Rhine-Westphalia, Germany ⋅ Berlin, Germany ⋅ Berlin, Berlin, Germany ⋅ Northern Ireland, United Kingdom

Experience Level(s):
Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday’s Delivery teams are driven by a passion for our products and the success of our customers in implementing our outstanding cloud solutions. We’re a diverse group of people, with an invaluable mix of experiences and backgrounds, located across multiple locations within the region.

About the Role

Our team promotes Workday’s core values with ‘Employees’ being the first of them. This is why we:

  • offer remote working schedules  

  • empower you to follow your desired career path & achieve professional and personal goals

  • encourage work-life balance and wellbeing;

  • are proud to champion equal opportunities for everyone

 

Are you willing to drive our customers to success in a fast-paced environment, achieving the transformation they are looking for?

As an Engagement Manager at Workday you are more than just a Project Manager, you are a trusted advisor to our large enterprise customers - you’ll engage, guide and ensure success in their implementation of Workday’s leading cloud enterprise software products.

You will empower and drive our customers’ implementations by setting up the project planning, staffing, governance and shaping the development of the key project deliverables. You will lead cross functional teams to successfully deliver large to complex Workday deployments. As the main point of contact for both customer and Workday teams, you will be working hand in hand with the Customer Project Manager to resolve issues, that stand in the way of project success, in creative and effective ways. Your role is to deliver the expected value to our Customer on time and on budget, with the best Customer experience from project start up through go-live.

Key objectives for the role:

  • Customer deployment success and satisfaction

  • Scope and risk management

  • Project budget and forecast management

  • Timely and transparent communication

  • Effective team management

About You

The role requires a blended mix of business skills, customer focus and leadership to guide and support the deployment to achieve customers' and team's success.
 

Basic Qualifications

  • Languages: German and English

  • 5+ years of proven program/project management experience; ability to balance multiple projects and prioritise time well

  • 5+ years of experience in the area of HCM, Payroll, Financials or Supply Chain

  • Multinational organisation and ERP implementation experience

  • Successful candidates have a balance of functional (business) and technical experience

Other Qualifications

  • Possesses excellent oral and written communication skills, including comfort with communication with senior executives

  • Leadership abilities to empower and focus the project team on deployment objectives

  • Consistent track record in Project Management delivery within a Professional Services environment

  • Passion for customer success

  • Able to efficiently research customer issues and questions with a follow through to resolution

  • Experience of managing 3rd parties in a project

  • Willingness to ‘roll up one’s sleeves’ and assist wherever needed.



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!