Posted:
6/2/2025, 12:05:53 AM
Location(s):
Borough of Runnymede, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Operations & Logistics ⋅ Sales & Account Management
Position Summary
Why join our team?Role and Responsibilities
Your key responsibilities
Direct lead responsible for daily customer interactions
Customer focussed role therefore will be required to develop and maintain good customer relationships
Lead weekly SCM process to ensure efficient delivery of joint business plan within mutual KPI framework
Discuss sell out and future demand with customers/commercial teams and update onto internal systems
Analyse data and articulate clear trends and implications
Suggest future intake proposal for responsible accounts based on PSI analysis
Delivery order creation
Order book management. Maintain the required delivery dates of all sales orders in line with stock availabilty
Manage weekly sales achievement rate by ensuring that the short term forecast is in line with confirmed customer orders/bookings
Work closely with finance team with regards to credit control/limitation & billing/invoice queries
Work closley with logistics company to co-ordinate inbound to ensure you maximise on time and in full deliveries
Communicate any delays with shipments to the key stake holders and ensure minimum impact to the customer and end user
Manage delivery process ensuring that the best supply chain solutions are achieved in order to minimise customer delivery failures
Update key stake holders with sales progress and estimation based on confirmed customer orders and bookings escalating any issues to the business
Manage customer order allocation process
Maximise cost efficiency by increasing direct delivery ratio
Lead Supply Chain meetings/business reviews with collaborative partners in order to build up strategic relationships
Liaise with HQ with regards to product availability, production capacity (SOP), shortages & recovery, new SKU code set ups, etc
In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the line manager, for example, project management
What we need for this role
To be successful, you will possess the following skills and attributes:
Highly motivated individual with positive and proactive approach
Ability to work well and keep calm under pressure whilst adhering to tight deadlines
Ability to prioritise workloads
Problem solver with good negotiation skills
Strong organisational and analytical skills
What does success look like?
A great teammate who is results driven and detail orientated with strong communication skills, both verbal and written.
The interview process
Two stage interview process with direct line manager and Head of Commercial Operations
No presentations required
Skills and Qualifications
Benefits of working at Samsung include
Hybrid working – 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Pension contribution
Three volunteering days each year
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency
Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Website: https://www.samsung.com/
Headquarter Location: Suwon, Ch'ungch'ong-namdo, South Korea
Employee Count: 10001+
Year Founded: 1973
IPO Status: Private
Industries: Automotive ⋅ Electronics ⋅ Manufacturing