Posted:
4/28/2025, 5:00:00 PM
Location(s):
Shanghai, China ⋅ Nanjing, Jiangsu, China ⋅ Shanghai, Shanghai, China ⋅ Jiangsu, China
Experience Level(s):
Mid Level
Field(s):
Sales & Account Management
About Arctera
Arctera keeps the world’s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera.
Arctera is behind the scenes making sure that many of the biggest organizations in the world – and many of the smallest too – can face down ransomware attacks, natural disasters and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec.
Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information.
It’s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation – and the arrival of the age of AI – has set the course for a new explosion in data creation.
Joining the Arctera team, you’ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world’s critical infrastructure and to keep all of our data safe.
Responsibilities:
• Work closely with Veritas Enterprise Account to provide pre-sales technical coverage throughout the entire sales cycle either in direct engagement with end-users
• Pre-sales technical support includes the following, but not limited to:
o Products demonstrations and presentations
o Technical proposal development
o Conduct technical trainings and/or workshops to end-users and/or partners
o Validate Veritas’ partners’ technical proposals and BOM (Build of Materials)
• Cross selling and up-selling Veritas solutions into key and strategic partner-led installed bases
• Problem Management - Facilitate and help coordinate and drive customers’ technical escalation with Veritas support and/or consulting for post sales activities until resolution
Qualifications:
• At least 3 years customer facing experience
• At least 3 years proven in-depth knowledge of relevant technology area (backup, storage and recovery, archiving)
• Experience of proposal writing/statement of work
• IT background with experience working in backup, storage and recovery software related business
• Enjoys the challenges and is passionate about selling and delivering complex technology in a competitive environment
• Excellent Communication skills, which facilitates both presentation and interaction with customers and sharing knowledge with other team members.
• Ability to learn quickly and think on one’s feet
• Strong aptitude and understanding of Information Management including business drivers and environment.
• Thorough technical understanding of the Veritas products areas/solutions and the application of strategic cross industry solutions
• Experience of solutions or adjacent technologies that are complementary to those offered by Veritas
Personal:
• Self-confident and self-aware with gravitas, presence and credibility
• Self-starter who strives for continual self-development
• Team player
• Excellent and inspirational presentation and facilitation skills
• Approaches task with dynamism, drive and focus
• Recognized internally and externally as thought leader in area of expertise
• Good communication skills in English
Website: https://www.veritas.com/
Headquarter Location: Mountain View, California, United States
Employee Count: 5001-10000
Year Founded: 1995
IPO Status: Private
Industries: Data Management ⋅ Database ⋅ Enterprise ⋅ Information Services ⋅ Information Technology ⋅ Service Industry ⋅ Software