At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

This positions supports the Engineering Leadership Team in maintaining the property assets to the highest level by providing direction and supervision to the staff, monitoring various aspects of the day to day operations, preparing reports related to department operations, assisting in staffing, training, evaluating performance. As an overnight supervisor you will have responsibility to check on and assist with multiple properties.

Job Specific

• Maintains engineering department staffing levels so as to provide for optimal performance
• Establishes daily work assignments, and directs flow of same to completion
• Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
• Assists in handling any unusual maintenance related guest complaints
• Ensures completion to standard of all required preventive maintenance operations
• Assists engineers in diagnosis of problems related to equipment malfunction
• Coordinates and provides training programs for overnight engineers
• Provides supervision/support to all Engineering department staff on a daily basis
• Ensures maintenance shop adherence to cleanliness and safety standards
• Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel
• Assist in monitoring energy consumption, maintaining equipment and supply inventories
• Administers; key control system, tool control procedures
• Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information
• Performs periodic inspections of all property assets to ensure maintenance to standard
• Reviews/Maintains daily payroll report/records maintaining labor cost within established budgetary guidelines
• Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• 3+ years experience in Engineering
• Preferred experience as a supervisor
• Working knowledge of Electrical, Plumbing, HVAC and Life Safety operating systems
• Ability to read and interpret architectural/blue-line drawings
• Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems
• Effective management, leadership, organizational and communication skills
• Knowledge of computer based management systems
• Ability to push, pull, stand, stoop, bend repetitively and lift up to 75 lbs
• Ability to work flexible schedule to include weekends and holidays