Crisis Counselor

Posted:
10/18/2024, 11:47:14 PM

Location(s):
Alton, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
On-site

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!


JOB DESCRIPTION:

SUMMARY OF POSITION

Provides emergency crisis intervention and consultation services to clients, families, community partners and referral sources.  This includes providing crisis assessments, crisis stabilization, and crisis intervention in a community settings, by telephone, and video to recipients in crisis and facilitating appropriate linkage and referral to on-going services.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Performs pre-screenings for both the state operated hospital and private psychiatric hospitals to determine the need for either voluntary or involuntary psychiatric hospital admissions.
  • Provides follow-up appointments when it is clinically appropriate to the service recipient and provide brief therapy until an appropriate referral has been completed for on-going treatment or no further services are indicated.
  • Provides crisis assessment of substance abusing individuals at the emergency room of a local community hospital, local police department, school, jail, or other neutral sites, and facilitate appropriate linkage and referral to on-going services.
  • Provides emergency mental health consultations with physicians, law enforcement officials, school officials, and other community and/or state agency representatives in an effort to resolve mental health crisis regarding residents in our service area.
  • Facilitates crisis transportation through EMS or other professional transport services when needed to aid in resolving crisis situations and link with appropriate crisis resources.
  • Assists management when assigned by mentoring and working alongside new staff and/or interns to model and provide instruction on emergency processes, protocols, and services.
  • Assists service recipient in making safety and discharge plans and provide follow up services as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Effectively communicate via written, verbal, in person and virtual methods.
  • Knowledge of the criminal justice system as it affects adolescents.
  • Knowledge of community geographical awareness and of community and agency resources.
  • Skilled in customer service techniques

QUALIFICATIONS
Education Level

Master's degree required.

Years of Experience

N/A

Certification/Licensure

LSW, LMHC-A, LMFT-A, LCAC-A required

#OCTWK3

Time Type:

Full time

Pay Range:

$48,300.00--$67,700.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.