Job Description:

This position is responsible for managing day-to-day operations and ensuring that quality patient care is provided across multiple inpatient and outpatient locations. This includes developing, managing, and achieving budgetary and financial objectives, quality improvement initiatives, program service development, and personnel management and development for all assigned locations. The position works closely with shared service leaders, local caresite administration, providers and other members of multi-disciplinary teams to ensure the highest value specialty care.

This is a local leadership position for wound, skin, ostomy, and hyperbaric shared service.

Typical Distribution of Job Duties: 50% Operational, 30% Quality Improvement, 20% Strategic

Essential Functions

•  Coordinates performance and compliance with patient safety initiatives, federal, state, and other regulatory bodies such as Joint Commission, OSHA, CMS, DOPL, NFPA, ASME, PVHO, and other unit specific accrediting and certifying bodies.  
• Collaborates with provider leadership to develop and implement department strategies that align 

        with Enterprise, Region, Caresite and Shared Services.

• Leads the achievement of goals and implements action plans to improve performance.
• Demonstrates cost-effective use of resources by taking appropriate action to meet the department financial performance goals.
• Works with Shared Service and Caresite leadership to develop and submit operating and capital budget requests.  
• Participates in interdisciplinary committees throughout the organization.  
• Creates a culture for caregivers that supports efficient, safe, effective, and compassionate care.
• Holds caregivers accountable for outcomes using patient satisfaction metrics, national benchmarks,

        and other resources.

• Serves as a liaison for providers in the department and medical group leadership.
• Manages the department human resources including hiring, performance reviews, staff development/education, retention, conflict resolution, corrective actions, and terminations.
•  Responsible for ensuring documentation and maintenance of caregiver competency and necessary training.
• Provide communication to caregivers and providers through rounding, huddles, staff meetings and other forms of communication
• Resolves customer service concerns
• Ensures facility is in good working order and that equipment is functioning properly.  

Skills

• Hiring
• Human Resources (HR)
• Patient Services
• Patient Safety
• Patient Satisfaction
• Payroll
• Taking Initiative
• Strategic
• Quality Improvement

Qualifications

Minimum Qualifications

• Bachelor's degree or leadership equivalent experience  
• Experience in budget management
• Ability to develop strong team dynamics in customer-based environments.  

Preferred Qualifications  

• Bachelor's degree in medical field or healthcare administration obtained through an accredited institution. Education is verified.  

• Able to work in a compressed gas environment 
• Current clinical license or compact license with the ability to obtain license to work in the state of employment (if applicable)
• Basic Life Support (BLS) for healthcare providers (if applicable)
• Experience working in wound care, ostomy, and hyperbaric medicine.

Physical Requirements

•  Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess patient needs.  
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.  
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, etc.  

Location:

Intermountain Health Utah Valley Hospital

Work City:

Provo

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$44.33 - $68.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.