The Innovating for Growth organization is an agile, efficient, and innovative cluster-led model, designed to unlock growth and accelerate impact for patients. It is centered on uniting colleagues under a single cluster identity, leveraging AI and digital tools, and fostering a culture of continuous improvement. The new structure enables dynamic resource allocation, rapid learning and a start-up spirit that empowers teams to act entrepreneurially. Ultimately, I4G aims to reach more patients, faster, with greater impact and collaboration across countries where empowered teams unlock greater value than ever before.

The Medical Representative is a Field Force role, focused on the communication of branded promotional content for the Pfizer portfolio across multiple therapeutical areas. The Medical Rep should be knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection. The Medical Rep will report to the Sales Manager. The Medical Representative is responsible for achieving the sales targets of defined products or product portfolios and for the continuous development of positive customer experiences.

1. Customer Engagement & Impact

• Deliver high-quality, high-frequency engagement with healthcare professionals (HCPs), to enhance patient outcomes and societal impact through our medicines and vaccines by:

  • Facilitating streamlined access to treatments

  • Delivering science-based product information and support

  • Improving patient pathways and experiences

  • Elevating customer experience

  • Advancing HCP knowledge to improve quality of care

• Achieve defined targets for customer engagement, impact (quality and quantity), and revenue in line with portfolio strategy.

2. Targeting & Segmentation Execution

• Execute targeting and segmentation strategies developed at the cluster and country level, ensuring that efforts are focused on the right HCPs and aligned with therapeutic area priorities

3. Product Promotion & Scientific Communication

• Demand generation across assigned portfolios. This includes delivering scientific messaging, handling objections, and tailoring communications to local market dynamics and HCP needs.

4. Field Force Excellence & Compliance

• Maintain compliance with internal policies and external regulations, while continuously improving in-call effectiveness through training and coaching.

• Comply with engagement metrics and coaching standards, supported by AI-driven insights to improve in-call effectiveness.

5. Collaboration & Feedback Loop

• Contribute to a feedback loop that informs tactical planning and strategic decisions as well as better pre-call planning.

• Collaborate with Country Portfolio Leads, medical teams and digital teams to ensure seamless execution and alignment.

Must-have:

Required Experience and Qualifications:

• Minimum 5 years of sales experience

• Proven track record of delivering world-class scientific knowledge

• Experience engaging externally with customers to impact

• Demonstrated success in omnichannel customer interactions (face-to-face and digital)

• Knowledge of local pharmaceutical laws and regulations is an advantage

• Driving license required; must be able to drive a company car (car allowance not available)

Skills and Competencies:

• Strong communication skills

• High level of personal commitment, accountability, and integrity

• Entrepreneurial mindset with a strong sense of ownership

• Ability to work independently and prioritize effectively

• Analytical and strategic thinking to identify opportunities

• Innovation and simplification mindset

• Effective expense management

• Fluency in the local language

Customer Engagement and Execution:

• Ability to develop, execute, and follow up on a territory-specific Plan of Action

• Skilled in understanding and applying customer insights, preferences, and omnichannel strategies

• Proactive and innovative approach to customer engagement

• Competent in documenting customer interactions using standardized, transparent reporting

Nice-to-have:

• Fluency in written and spoken English  

• Experience working in cross functional teams and across countries

• University Scientific Degree

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales