Training Captain - Nike, South Wharf

Posted:
2/23/2026, 4:55:45 PM

Location(s):
Victoria, Australia ⋅ Melbourne, Victoria, Australia

Experience Level(s):
Senior

Field(s):
Operations & Logistics

WHO ARE WE LOOKING FOR?

The future of Nike has never looked better. Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. In order to stay at the top of our game, we’re looking for an Instore Trainer who can train our teams to provide the kind of above-and-beyond service that inspires Nike fans for life!

WHAT WILL YOU WORK ON?

These are all of the great day to day activities you’ll be involved in;

DRIVE TRAINING STRATEGY

  • Provide leadership as a training expert and change-leadership champion.

  • Consistently leverage training tools and platforms to support in-store training.

  • Use the seasonal training calendar, onboarding cadence, global /geo program rollouts and initiatives and Pre-Season Rally’s to determine channel training strategies, plans and needs.  

PREPARE THE TEAM FOR TRAINING

  • Partner with Field and Store Leaders / In-Store Trainers to educate and inspire Athletes 

  • Partner with Field Leader and Geography Training Delivery Manager to drive training experiences to support the effective launch of pilots, new programs and program updates, as needed.

  • Conduct Train-the-Trainer events to prepare teams for training delivery.  

  • Engage with Store Leaders to promote consistent standards and expectations, the use of consistent training materials and  continually impactful learning experiences.

TRACK, MEASURE AND ASSESS

  • Gather feedback to ensure the successful completion of training. 

  • Observe skills and behaviors in action to determine impact and effectiveness of training efforts. 

  • Identify gaps in knowledge, skill and performance and provide training recommendations. 

  • Partner with Store Leaders to monitor the effectiveness of training and influence improvements by providing direct feedback to Field Leaders and Geography partners. 

STORE VISITS

  • Quarterly Store visit per year to each store in the territory(Budget Dependent)

  • Store visit will be for the purpose of energizing the team, training and/or evaluating service.

WHAT YOU BRING TO NIKE
To be successful in this role, these are all the great things you can bring to Nike;

  • Assistant Head Coach or Higher.

  • Experience in delivering premium consumer experience.

  • Experience in Coaching & Training leaders.

  • Retail Leadership experience.

  • Ability to communicate and lead trainings at scale.

WHAT’S IN IT FOR YOU?

  • At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
  • Competitive salary and generous product discounts
  • Full uniform provided twice per year
  • Access to special release product
  • Birthday leave
  • Wellbeing program and tools


The successful candidate will work a rotating roster and must be available to work weekends, evenings and holidays as needed.