Manager, Night Stock

Posted:
11/7/2024, 4:00:00 PM

Location(s):
Madison, Wisconsin, United States ⋅ Wisconsin, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

7455 Mineral Point Rd - Madison, Wisconsin 53717

Job Description:

Position Summary:
The Night Stock Department Manager directs and coordinates activities involved with the production, sale and or distribution of Metcalfe’s Market grocery products.  Ensures hiring, training and supervision of the staff. Facilitates sales goals, inventory rotation, scheduling, safety and sanitation and any division of responsibility assigned by the store manager.  The Night Stock Department Manager is required to assist customers and maintain complaint resolution with an energetic demeanor. This position requires adhering to all procedural guidelines and established practices set by Metcalfe’s Market. This position requires working 3rd shift, weekends and holidays, based on department staffing requirements.

Here's what you'll do:

  • Supports the department’s staff efforts and work through timely response to questions, with a caring and appreciative attitude and demonstrated effectiveness in dealing with employee issues.

  • Determines variety and quantity of products and department supplies to be ordered or produced, according to orders and/or sales projections.

  • Monitor and control department costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring displays

  • Conducts inventories and cycle counts as required.

  • Develops and achieves the departmental budget, such as departmental contribution to overhead, margin, gross profit, labor and purchase goals.

  • Directs and schedules department personnel and activities; including timekeeping

  • Provides insight and input in department personnel decisions such as hire, discipline, reward and termination. 

  • Ensures proper training to all employees

  • Maintains accurate personnel records for all direct reports

  • Maintains a safe work environment for employees, vendors and customers.

  • Observes sales floor and back stock conditions; takes action to correct areas of opportunity

  • Monitors and addresses customer issues or questions.

  • Sustains a high level of product knowledge and product preparation

  • Works toward continuous quality improvement

  • Stays current with changing company technology, including software programs

  • Leads, coaches, teaches and reinforces Metcalfe’s culture, customer service, and performance expectations to all Department employees.

  • Upholds, supports, and promotes all company policies and procedures

  • Follows safe food handling and local health department standards.

  • Other duties as assigned

Supervisory Responsibilities: The Night Stock Manager has supervisory responsibility for the Night Stock Department including approximately ten (10) direct reports.

Here's what you'll need:

  • High School Graduate (Required) or Equivalent (GED).

  • Two years of retail experience preferred.

  • One-year supervisory experience preferred.

  • Strong written and verbal communication, and bookkeeping skills.

  • Good organization, prioritization, decision-making, problem solving and conflict management skills.

  • Strong leadership abilities with capability to work in a hands-on environment.

  • Good strategic planning and business acumen skills.

  • Good knowledge of retail store operations; knowledge of retail management systems.

  • Proficient in Word, Excel and PowerPoint.

  • Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.