Responsibilities:

• Program Planning and Coordination: Assist in defining program scope, goals, and deliverables. Develop detailed program plans and schedules. Coordinate program activities, resources, and information. Coordinate IRM roadmap capability scope definition meetings with stakeholders and track action items to closure.
• Stakeholder Communication: Organize and facilitate meetings, including preparing agendas and taking minutes. Provide regular updates to stakeholders on program progress and any issues or changes.
• Documentation: Maintain comprehensive program documentation, including plans, reports, and logs. Ensure that all program documentation is current and accessible to team members and stakeholders. Create and update baseball cards for new and existing metrics.
• Reporting: Perform reporting activities for the IRM Roadmap and Path-to-practice programs. Prepare and deliver status reports, dashboards, and presentations. Support the Path-to-Practice and IRM roadmap program reporting automation.
• Program Operations: Manage all program SharePoint sites including the implementation of access controls. Update the Automated KRI Hub SharePoint site documentation to align with feedback from Audit and the KRI sustainment review
• Risk and Issue Management: Identify potential risks and issues that could impact program timelines or quality. Develop and implement mitigation strategies to address identified risks. Escalate significant risks and issues to the program director.
• Quality Assurance: Ensure that all IT risk program deliverables meet quality standards and stakeholder expectations. Conduct regular reviews and implement continuous improvement practices to enhance program outcomes.
• Perform other tasks assigned by the Program Director.

Skills and qualifications

• Bachelor's degree in Business Administration, Computer science, Project Management, or a related field (preferred).
• Proven experience as a Project Coordinator or in a similar role
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification is a plus.
• Information risk management certification such as CISA and CRISC is a plus
• Experience in project management methodologies and tools (e.g., Agile, Scrum, Waterfall)
• Understanding of technology, information risk and Cybersecurity risk is a plus.
• Strong organizational and multi-tasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in project management software (e.g., MS Project, Jira)
• Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)
• Analytical and problem-solving skills with a keen attention to detail
• Ability to work independently and as part of a team

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$74,270.00 CAD - $137,930.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.