Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.
 

About the Role

In this role, you will monitor the overall health and performance of Kohl’s email marketing programs, leveraging data and analytics to drive actionable insights and optimize engagement. You will play a critical role in ensuring deliverability and campaign effectiveness through detailed reporting and analysis.

What You’ll Do

• Monitor and evaluate email  program health metrics, including deliverability, open rates, click-through rates, bounce rates and unsubscribes

• Develop and maintain dashboards and performance reports to track email KPIs and trends over time

• Analyze campaign performance to identify opportunities for improvement and optimization

• Translate complex data into clear, actionable insights

• Guide A/B testing and analyze results to optimize email and mobile journeys and content

• Investigate deliverability issues and recommend corrective actions to improve inbox placement

• Support compliance with email regulations and best practices, including an understanding of CAN-SPAM

• Work with partners to automate reporting processes to improve efficiency and reduce manual tasks

• Stay up-to-date on email and mobile marketing trends, tools, and industry benchmarks

• Additional tasks may be assigned 

What Skills You Have

Required

• Bachelor’s degree or equivalent experience

• 3+ years of experience in email marketing analytics or digital marketing reporting

• Proficiency using Google Sheets, Adobe Analytics, Marketing Cloud Intelligence, or similar platforms

Preferred

• Bachelor’s Degree in Business, Marketing, Computer Science, Management Information Systems, Statistics or similar

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to maintain prompt and regular attendance as set by the company 

• Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

• Ability to comply with dress code requirements

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements 

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner

• Ability to comply with health and safety standards