We are seeking a highly experienced Workday Integration Practice Manager with deep expertise in Workday Student and Workday Platform integrations. This role leads a high-performing team of Integrations and Reporting consultants, partners closely with Sales and Delivery, and champions company initiatives while delivering innovative, customer-centric solutions. The ideal candidate blends technical mastery, people leadership, and consultative excellence.
Key Responsibilities
Practice Leadership & Delivery
- Lead and manage an integration practice of approximately 20 integrations and reporting consultants, including onshore and offshore resources.
- Own delivery quality, utilization, capacity planning, and continuous improvement for Student and Platform integrations Consultants.
- Oversee architecture, design, build, test, and deployment of complex Workday integrations, ensuring best practices and scalability.
- Design creative, fit-for-purpose integration solutions that address customer challenges while aligning to Workday standards.
- Build and maintain reusable assets/accelerators and best practice‑ guides for Student & Platform integrations, while aligning to Workday standards and ensuring consistency across programs.
People Management & Coaching
- Coach, mentor, and develop team members through regular feedback, career planning, and skills development.
- Provide hands-on mentorship and guidance to Solution Managers to develop their leadership skills
- Foster a collaborative, inclusive culture focused on accountability, growth, and delivery excellence.
- Recruit, onboard, and retain top integration talent.
- Manage team performance, resourcing and succession planning.
Sales & Pre-Sales Support
- Serve as a subject-matter expert during sales pursuits, including delivering oral presentations, solution walk-throughs, and executive-level discussions.
- Partner with Sales to shape integration strategy, estimates, staffing models, and statements of work.
- Contribute to win strategies by articulating value, differentiation, and risk mitigation.
Offshore & Global Delivery Model
- Effectively manage and scale an offshore delivery model, optimizing cost, quality, and velocity.
- Establish an operational model with clear governance, communication rhythms, and quality controls across geographies.
Customer Engagement
- Capable of acting as a Technical Manager, specializing in integration, conversion, reporting, and security for medium to large enterprise projects.
- Demonstrate professionalism and empathy with customer challenges, act as a trusted advisor to client stakeholders.
- Ensure proactive communication, issue resolution, and stakeholder satisfaction throughout engagements.
Strategy & Enablement
- Champion company directions and initiatives, translating strategy into practice execution.
- Develop reusable assets, standards, accelerators, and training for Student and Platform integrations.
- Stay current with Workday releases and roadmap; guide the practice on adoption and impacts.
Required Qualifications
- Expert-level experience with Workday Student and Workday Platform integrations.
- Demonstrates proficiency in Workday data architecture, including conversion processes, reporting capabilities, and security protocols.
- Proven success in managing a team of ~20 integration consultants.
- Strong background in integration architecture (e.g., EIBs, Core Connectors, Studio, APIs, middleware).
- Demonstrated ability to coach and develop technical consultants of all levels.
- Experience operating within an offshore/global delivery model.
- Comfortable delivering oral presentations and leading discussions during sales pursuits.
- Exceptional communication skills—written, verbal, and executive presence.
- Customer-first mindset with the ability to empathize and solve complex challenges creatively.
- Ability to influence, lead change, and champion company initiatives.
Preferred
- Prior Workday partner or large enterprise consulting experience.
- Experience with higher education implementations and Student domain integrations.
- Relevant Workday certifications.
Travel
- Ability to travel up to 40% as required.