Essential Duties: 

• Oversee the process of pricing and coordinating the Request for Proposals (RFPs) with appropriate Sales Team members, ensuring that pricing is thorough, and every deadline is met 

• Oversee the process of customer spot automation bots to ensure logic and rates are being correctly submitted on spot boards 

• Supply Procurement Souring Specialists with lanes and targets to gather rating and capacity information for contract and spot opportunities  

• Attend regular pricing software meetings to provide feedback and manage relationships between vendors 

• Archives all the RFPs by uploading data into the logistics management software (LMS)  

• Vet logistics and other related software based on industry knowledge and impacts to the company 

• Maintains digital records for each Customer 

• Reviews contracts and communicates with our insurance company and attorney to discuss terms, works with customers on any contract revisions, maintains records of all customer contracts 

• Assists Business Development with New Customer setup; including communication with Credit, Legal, and Operations to assure all documents and procedures are disseminated to the appropriate personnel 

• Uploads rates for awarded lanes into LMS; assists auditors and accounting with any questions regarding rates 

• Maintains fuel records for all Customers including setup in LMS, calculation of fuel based on Customer requirements, and resolution of small fuel cuts with Accounting and Operations departments. 

• Updates and distributes Customer and Carrier packets including communication with attorney, insurance and upper management regarding modifications 

• Produces monthly sales reports for management, utilizes Business Intelligence software to produce KPIs, assists Division Managers in analyzing customer data  

• Provide reports as requested to Executive Management regarding operations and sales 

• Assists with projects as requested, conducting research, profitability analysis, coordination with outside vendors, working with multiple departments 

• Main point of contact for Operations regarding insurance related questions, works with insurance agent to obtain coverage for non-standard loads, assists Accounting and Upper Management with yearly renewal, maintains customer insurance limits in McLeod 

• Other duties as assigned 

Team Leadership & Mentorship 

• Provide guidance, training, and mentorship to pricing analysts and support staff. 

• Review and validate pricing work completed by the team to ensure accuracy, consistency, and alignment with company strategy. 

• Help establish best practices, pricing standards, and documentation processes. 

• Support onboarding of new team members by sharing tools, methodologies, and market knowledge. 

Experience and Skills: 

• Required: 5 years of experience in transportation logistics operations 

• Advanced computer skills (i.e. Microsoft Excel, Microsoft Word, Microsoft PowerBI, Adobe, customer web sites, keyboard proficiency) 

• Excellent organizational and prioritization skills 

• Strong communication and presentation skills, both oral and written 

• Strong analytical capabilities and problem-solving skills 

• Experience maintaining professional and cooperative relationships with all internal and external customers 

• Experience working independently and making sound decisions under demanding time constraints 

• Experience performing under heavy demands while maintaining exceptional quality 

• Experience performing detail-oriented tasks 

• Ability to recognize and correct discrepancies 

• Effective multi-tasking 

• Discretion in handling confidential material 

• A customer-driven and team-oriented individual who collaborates across the company 

Education Requirements: 

• Required: High School Diploma/GED equivalent  

• Bachelor’s Degree or minimum of 5 years of equivalent industry experience preferred 

Supervisory Responsibility 

Supervises Pricing Analysts, Pricing Support Specialist, and Procurement Sourcing Specialists. 

Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment.