Underwriting

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Here at Travelers we’ve got big growth ambitions! We’re looking for a Senior Underwriter to support our renewal book of property and casualty business from an assigned broker panel in the North of England, primarily around Manchester and Leeds. You will also support the Development Underwriters in producing and writing some new business.

As Senior Underwriter you will using your previous experience in a similar role to make sound underwriting decisions, supporting Branch in consistently achieving financial plan through superior service, business retention and responsiveness to new business submissions.

You will also be responsible interacting and collaborating with the Manchester and Leeds teams, Regional Underwriting Offices, Market Segment Colleagues and other critical internal/external business associates; delivering a service delivery to brokers and clients in accordance with Travelers standards. You'll also provide leadership and coaching to more inexperienced individuals within the team to help foster a successful and driven team ethos.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

This role is eligible for a £2,500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.

What Will You Do?

• Underwrite and assess risk to maximise business growth and profitability for allocated broker panel. Make appropriate decisions within own underwriting authority in addition to considered, intelligent and complete recommendations to technical underwriting/business leadership.
• Consistent with Travelers Insurance Company Limited (TICL) underwriting principles, underwrite more complex accounts and risks and consider different approaches toward risks to maximise profitability (e.g., pricing, retention, endorsements, limits, indemnity, security)
• Make prompt, sound decisions within underwriting authority and based on appropriate underwriting information. Negotiate terms and conditions consistent with underwriting requirements and service.
• Understand and execute Travelers’ underwriting strategies and principles to produce budgeted results.
• Working with Development Underwriter on same broker panel, continuously manage book of business, maintaining quality of business, growth and profit.
• Accountable for accurate underwriting documentation and information in account management systems and adherence to Travelers’ documentation standards.
• If a Subject Matter Expert for a nominated Product / Initiative, provide local and national expertise, coaching, direction and leadership to ensure successful meeting of growth and profit objectives.
• Actively engage and seek out training opportunities to further develop underwriting expertise.
• Develop and leverage broker/client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and customer visits/meetings) in support of business objectives.
• Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis on increasing marketing and sales activities outside the office. Work tactically with brokers to ensure they have an appropriate level of understanding of TICL goals and objectives.
• Seek out and maintain collaborative relationships with colleagues in other business units and regions to foster business development across Travelers.
• Actively participate in regularly scheduled regional and product underwriting and/or sales meetings.
• Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers’ service standards.
• Provide leadership and coaching to help achieve underwriting, sales and production goals and work towards strategic objectives.)
• Carry out Underwriter File reviews on allocated accounts, provide coaching and ensure completion of file breaches.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Degree education preferred.
• Proven experience in underwriting.
• General knowledge of the local insurance marketplace.
• Thorough knowledge of organisational and regulatory rules, policies and procedures and effectively employs that knowledge in day to day work activities.
• General knowledge of technical underwriting.
• Advanced knowledge and ability required in respect of analytical thinking, judgment, decision making, communication and strong team work. Demonstrates advanced ability in retention activities.
• Demonstrates advanced ability in the areas of customer focus and positive broker interaction.
• Demonstrates intermediate knowledge and ability in respect of Microsoft Office systems including Excel and Powerpoint.
• Typically demonstrates intermediate relationship management skills.
• ACII qualification preferred.

What is a Must Have?

• Previous experience of underwriting in Property and Casualty classes of business.
• Incumbents are required to hold a full, valid driving licence.