Job Description
HAPPY HOLIDAYS! This is the busiest time of year for Whole Foods Market. We are so excited to share our amazing products and provide an exceptional customer service experience. Our Customer Service & E-Commerce Teams are looking to hire friendly, helpful, and diverse Seasonal Team Members. Seasonal Team Members hired will complete the standard tasks like fulfilling shopping orders, bagging groceries, gathering shopping carts, cleaning, etc. and for the holiday season they will also provide support for customers picking up their holiday and catering order. Be prepared to pitch in, work a variety of shifts and help the entire team during this busy holiday season!
At Whole Foods Market, we’re committed to providing record-setting grocery delivery services to our Prime Now customers. This is a fast-growing program and candidates who are passionate about our quality products and great customer service will be a great fit. We think you’ll agree that it’s a great time to join #TeamWFM.
As an In-Store Shopper, you’ll work on the Store Support team supporting Prime Now customer orders, preparing them for delivery and/or pickup. While our offerings will continue to evolve, you’ll shop throughout our store for everyday goods including food, household items, and so much more.
Having a flexible schedule is key to meeting our customer’s needs. We especially need Team Members who like to work on Saturday and Sunday – our busiest times of the week! Shoppers with the ability to work nights, weekends, and holidays are preferred.
Your Step-by-Step Guide to Applying for this In-Store Shopper (Online Orders) Role.
1. Apply – Read through the Job Description below. If interested, complete the application process.
2. Offer – Our team will review your application and assessment. If you are selected, you will receive an Offer Letter via email. Make sure to Accept your Offer right away. The Offer Letter will contain information regarding your start date.
Availability Requirements
- Team Members receive their schedule up to 3 weeks in advance
- Average shifts are 4-8 hours long
Job Requirements
- Comfort using handheld technology (mobile) device to fulfill orders
- Fulfills online orders efficiently, accurately and with a sense of urgency
- Detail oriented, paying attention to product and order accuracy
- Eagerness to learn product knowledge, customer service standards, and store operations
- Ability to keep staging area organized and free of clutter
- Willingness to work in other departments of the store as required, e.g., customer service, cashier, grocery, etc.
Basic Qualifications
- Must be at least 18 years old
- Ability to read and speak basic English
- High School diploma or equivalent diploma
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours, sitting 1-4 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
Quick Video of a Day in the Life of an In-Store Shopper at Whole Foods Market
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.