Job Description

Job Summary:

SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage.

SBMA is currently seeking a full-time Benefits Administrator.  The Benefits Administrator will collaborate closely with the Account Management Team on various responsibilities, including a range of daily administrative tasks. Ideal candidates will demonstrate attention to detail, reliability, self-motivation, and exceptional customer service skills—both verbal and written. Additionally, candidates should be eager to learn and utilize new computer systems and software while thriving in a collaborative environment.

RESPONSIBILITIES AND DUTIES (including but not limited to):

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Support daily eligibility processing, both manually and through automation 
• Help manage workload overflow as required by the department 
• Receive and distribute new group emails, assigning them as necessary 
• Conduct daily and weekly audits on our Data system (Jira) for requests from Account Managers to ensure they are submitted and completed properly.  
• Provide backup for the liaison phone queue as needed by the department 
• Issue Insurance verification letters, ID Cards, and Medical Support orders on behalf of the Account Managers when required 
• Process monthly department error reports 
• Daily office tasks such as Outlook Inbox management, etc.
• Duties may be adjusted as necessary 

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or the recognized equivalent, required
• 1+ years of Insurance Experience required
• 1+ years of Medical Benefits Related Experience required
• 1+ years of prior experience working in an administrative/office setting
• Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)

KNOWLEDGE, SKILLS AND ABILITIES:

• Must possess excellent verbal and written communication skills
• Ability to work well independently on assigned duties and collaborate effectively with a team
• Bilingual (not required, but a plus)

PHYSICAL DEMANDS:

• Moderate stress due to regular deadlines and daily challenges
• High finger dexterity while typing documents and forms

SCHEDULE AND HOURS:

Full-time position: Monday-Friday 40 hours/week

Hybrid position: Mondays & Fridays remote, Tuesdays-Thursdays in-office

Pay: $23.00 - $25.00 per hour

Pay Details:

The base compensation range for this position is $23 - $25. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.