Technical Consultant - Service Now

Posted:
3/17/2025, 5:00:00 PM

Location(s):
New South Wales, Australia ⋅ Macquarie Park, New South Wales, Australia

Experience Level(s):
Senior

Field(s):
Consulting ⋅ Software Engineering

Workplace Type:
Hybrid

Job Description:

Why join DXC Technology?


DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.

As part of our commitment to growth in the new year, our ServiceNow Practice is looking for a Technical Consultant to join their highly successful and supportive team.

As a ServiceNow Technical Consultant, you will help customers transform their business by creating high quality ServiceNow outcomes. In this hands-on role, your focus will be on producing robust technical solutions using the ServiceNow platform.

What you will be doing

  • Ensure the health, stability, and performance of client solutions by implementing best practices, proactively addressing issues, and optimizing configurations and workflows.
  • Collaborate with architects, senior engineers, and cross-functional teams to maintain high-quality code, define requirements, and ensure successful project delivery.
  • Lead agile development processes, including sprint planning, execution, retrospectives, and code reviews, while ensuring adherence to standards and best practices.
  • Align technology strategies with business goals and contribute to the execution of the software engineering roadmap.
  • Provide technical mentorship and foster a culture of collaboration, innovation, and continuous improvement within the team.
  • Identify and resolve project challenges while raising potential risks and recommending mitigation strategies to ensure project success.
  • Chance to work for some of Australia’s largest ServiceNow clients on projects which leverage ITOM, ITSM, ITBM, HRSD, GRC, SecOps, integrations, custom applications, and other ServiceNow applications and ISV solutions


The skills you will bring

  • Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of relevant work experience in software engineering
  • 6+ years of experience in ServiceNow and of delivering robust, best-practice based ServiceNow implementations
  • A high level of proficiency in Javascript, Angular JS and other ServiceNow scripting
  • Experienced writing ServiceNow server-side scripting (Business Rules, Script Includes etc)
  • Solid skills/experience working with Development APIs
  • Expertise in ServiceNow automation integrations through ServiceNow Orchestration and Web Services
  • Proficiency in 1 or more software languages and development methodologies
  • Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
  • Experience working in an Agile project delivery environment
  • Understanding of ITIL framework and associated processes
  • Strong communication and leadership skills

Certifications

  • ServiceNow Certified Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS)
  • ServiceNow Certified Application Developer (CAD)

Your working environment

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
 

  • Extensive resources to support your onboarding and continual development including DXC University
  • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
  • More time to do the things you love with flexible leave options, including purchased leave
  • Take time to give back with charitable and emergency services volunteer days
  • Well-being matters to us and our Employee Assistance Program is there to support you and your family
  • And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.