The bilingual Internal Business Development Manager (IBDM) is responsible for the management, growth, and development of the overall sales for their assigned territory and a combined region in Quebec.  The role is focused on training and educating travel agents who sell Manulife Travel Insurance products.  The objective is to improve the sales skills of our customer, while remaining professional, flexible, and creative. 

Position Responsibilities:

• Handle an assigned territory of travel agency managers, and travel agents (Engaged/Top Tier accounts within their designated area). 

• Maintain and grow the number of agencies selling Manulife in their territory, prospecting new opportunities with non - Manulife supported travel agencies.

• Conducting detailed discussions, and processing new contracts or contract renewals while working with consultants on how to sell travel insurance more effectively. 

• Support and promote specialized training to client and client groups, such as Independent Contractors, through effective training facilitation within a virtual scope environment.

• Use of multiple, creative, and effective training methods that can be used to motivate and capture the attention of the selling professionals / travel agents.

Required Qualifications:

• 3 - 5 years of confirmed knowledge and experience working with Travel Insurance products

• Solid training and development skills, to seek out problems in a sophisticated environment.

• Validated skill and success with large group training initiatives, 2+ years’ experience required.

• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

Preferred Qualifications:

• Highly self - motivated, professional, confident, positive individual with strong social skills

• Commitment to excellence in service

• Superior written and verbal communication skills

• Confirmed negotiation and influencing skills

• Proven track record to facilitate, train and coach

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Remote

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.