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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

If you want to make a difference, Rite Aid is the right place.

While Rite Aid is big, it still feels small — you and your work are never lost in the crowd. You know the leaders, and they recognize your impact. Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.

Wherever you work in the Rite Aid family, your diverse perspectives and fierce commitment enable us to deliver on the promise of ’whole health for life’ for communities around our country.

And that makes the biggest difference of all.

Job Summary

The primary purpose of this position is to investigate and mitigate root causes of internal, external, operational, and vendor related shrink on the retail and pharmacy sides of the business in the stores/geographic area assigned. The role will work closing with the Region Asset Protection Leader and the Security Operations Center to build and resolve cases (e.g., conduct interviews, gather evidence).

Responsibilities

• Lead and oversee investigations within assigned markets and partner with Region Asset Protection Leader to investigate incidents to a successful conclusion through the identification and prosecution of offenders

• Prevent internal losses by coaching and providing feedback to store associates on executing internal controls and creating/executing external theft strategies and tactics. Assist in the training of store associates on company policies and procedures, as well as shrink management tactics, while maintaining the Shrink Awareness Board as directed by the Regional Asset Protection Leader

• Conduct inventory management investigations using cycle count reporting, Shrink by Item reporting, Shrink Scorecard, and other key performance indicator analytics to diagnose the root cause of operational shrink opportunities in the replenishment, damage and outdate, hazardous waste, and store to store transfer processes, and partner with store management to address

• Conduct Asset Protection program audits to assess store operations, internal/vendor controls, and external strategy effectiveness as directed by the Regional Asset Protection Leader, and partner with store management to address any areas of non-compliance or liability

• Observe, investigate, and deter criminal acts in assigned store location(s). Document instances of theft and collaborate with the Security Operations Center and Regional Asset Protection Leader to build and resolve cases (e.g., conduct interviews, gather evidence). Provide evidence to local, state, or federal law enforcement and collaborate as required.

• Collect, analyze, and monitor intelligence through networking with state and local associations as well as computer-based programs and skills.

• Partner with law enforcement at local, state, and federal levels to identify, investigate, and prosecute external theft offenders.

• Provide high levels of service to all customers while walking the floor, coach service associates on the utilization of the control register and maintaining high greet levels, and ensure timely service of any locking fixtures, such as glass cases, acrylic boxes, and other product protection solutions

• Identify and develop strategies to reduce criminal theft activity. Educate our Rite Aid community and our law enforcement partners by delivering organized retail crime training.

• shoplifters to a successful conclusion. Maintain a communication network that allows the flow of investigative information pertaining to e-Commerce fencing of stolen goods.

• Assist stores and field AP staff in identifying organized external theft activity, and work with them to develop proactive controls and training to prevent theft.

• Respond to critical incidents and assist with corresponding investigations.

• Identify, evaluate and investigate incidents involving serial burglary, robbery and major fraud.

• Assist division with community outreach activities and initiatives.

Qualifications

EDUCATION REQUIREMENTS

Education Level

Area of Specialization (Marketing, Finance, Pharmacy, Engineering/IT, etc)

Required or Preferred

H.S. Diploma or General Education Degree (GED)

or equivalent combination of education and experience

Required

Bachelor Degree

in Arts/Sciences (BA/BS)

Preferred

LICENSES/CERTIFICATIONS

Licenses/Certifications

Other/List/Reason

Required or Preferred

Other:

Loss Prevention Certified Professional (LPC) or equivalent

Preferred

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge, Skills and Abilities

Required or Preferred

Wicklander, Humitell, or other interview training

Mobile surveillance training

Required

WORK EXPERIENCE

Experience

Areas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)

Required or Preferred

3 years of experience in Investigation of retail loss prevention, criminal justice, law enforcement - preferably five years of which is organized retail crime investigations

Required

Fair Chance Act

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

For more detailed information around city/state required notices, click here to access a list of disclosures.

New Jersey Law Against Discrimination (LAD)

The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status). 

Indiana Applicants:

It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

Maryland Applicants: 

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Massachusetts Applicants:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Drug-Free Workplace Policy

Note to All Applicants Regarding Rite Aid’s Drug-Free Workplace Policy: Rite Aid maintains a strict policy prohibiting illegal drug activity and using, being under the influence of, or possessing illegal drugs and/or alcohol during the Work Day as well as on Company Property as defined in Rite Aid’s Drug-Free Workplace Policy. Rite Aid conducts post-offer pre-employment drug testing of all job candidates. Additionally, the Company conducts drug and/or alcohol testing in certain pre-promotion, reasonable suspicion, and post-accident scenarios along with drug loss investigations unless expressly prohibited by law. You have the right to refuse to submit to testing; however, a refusal to submit to a test when asked will result in the withdrawal of a conditional offer of employment or termination of employment. All records relating to drug tests shall be kept confidential. A copy of the policy is available from hiring management upon request.

Applicant Statement

I certify that the above statements are true and complete. I understand that the making of false statements or omitting information in this Application or in any resume or other materials submitted in connection with this application will be grounds for disqualification from employment or immediate discharge upon discovery thereof. I further understand that unless specifically altered by a written employment contract, executed by an officer of the Company, my employment will be terminable at will, either by myself or Rite Aid, at any time, with or without cause and with or without prior notice. I authorize Rite Aid to verify all education, training and professional licensure/certifications claimed by me and to secure from my former employers and references information concerning my professional accomplishments, salary, work characteristics, ability and reasons for leaving. Every conditional offer of employment with Rite Aid is subject to a criminal background check to determine his or her suitability for the position. Applicants will be required to sign an authorization to perform a criminal background check only if the applicant receives a conditional offer of employment and I understand that I will be required to submit to a drug test in accordance with Rite Aid policy. In compliance with the federal Immigration Reform and Control Act, I certify that, if hired, I will provide, within three (3) business days from the date my employment begins, proof of my identity and eligibility for employment in the United States.

EEO Statement

Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected. It is our policy, through responsible management, to recruit, hire, train, and promote associates regardless of their race, color, national origin, religion, sex, sexual orientation, disability, age, or any other basis protected by state or federal law. The objective of this policy is to ensure conformity with the principles of equal opportunity employment when making employment decisions and administering compensation, benefits, transfer, and social and recreational programs. Rite Aid prohibits unlawful retaliation against any person who reports harassment or discrimination.