Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Kubernetes
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide ongoing technical support and maintenance for production and development systems and software products. - Configure services on various platforms and implement technology at the operating system-level. - Troubleshoot at both basic and intermediate levels to ensure smooth operations. - Collaborate with team members to actively participate in discussions and contribute to finding solutions. - Resolve work-related problems by analyzing issues and implementing effective solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kubernetes. - Strong understanding of statistical analysis and machine learning algorithms. - Experience with data visualization tools such as Tableau or Power BI. - Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. - Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: - The candidate should have a minimum of 3 years of experience in Kubernetes. - This position is based at our Bengaluru office. - A 15 years full time education is required. - SME experienced in managing Kubernetes cluster platform on Openshift - Any background knowledge on Middleware products is additional benefit. - Help in completing the Transition and stabilizing the delivery and cross-train the existing team - Shared resource would be also fine for at least next 6 months, but transition timelines are based out of US EST time zone.

15 years full time education

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