Posted:
5/29/2024, 5:00:00 PM
Location(s):
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Wilayah Persekutuan Kuala Lumpur, Malaysia
Experience Level(s):
Internship
Field(s):
Customer Success & Support
Define your future at Hong Leong Bank
Job Responsibility:
Welcoming and greet Priority Banking customers in a warm, courteous and professional from Lobby to PB Centre;
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving customer service problems;
Ensures customers are attended in a timely manner while taking extra steps to engage customers to build and maintain strong relationships with customers;
Responsible for the upkeep of the Priority Banking Center (PBC) and ensure all facilities, equipment and stationaries are sufficiently provided;
Responsible for documentation and filing system to ensure all important documentation are organised and up-to-date;
Support in Priority Banking Centre (PBC) in managing and organizing events.
Job Requirements:
Malaysian citizen
Undergraduate in any field of study from a local or international university;
Ability to speak in multiple languages will be an added advantage;
Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities;
Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment;
Possess the passion and motivation to push for growth and success in the banking and financial industry.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Website: https://hlb.com.my/
Headquarter Location: Kuala, Kalimantan Barat, Indonesia
Employee Count: 251-500
Year Founded: 1905
IPO Status: Public
Industries: Banking ⋅ Credit ⋅ Financial Services ⋅ Wealth Management