At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
ASAPP’s ML Observability team (part of AI Engineering group) is seeking enterprising, talented and curious interns. This role will help us build, enhance and maintain observability capabilities and be part of the team which takes care of all our ML services in production that form the core of our platform.
The ML Observability team is responsible for working with our Modeling/Research/ML Ops/Delivery/data teams to adapt cutting edge technologies to product needs, training & retraining, evaluating and deploying relevant models as well as working to optimize model and server architectures so that we can scale our ML services to meet the needs of our customers.
This role will focus on building and maintaining ML pipelines for our customers, as well as creating exciting new AI/ML/NLP features in our products. Over time, you will have opportunities to learn about and contribute to other aspects of our ML platform as well.
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance.