Collaborate with senior stakeholders to align application functionality with organizational goals and user needs. Build strong relationships with vendors, negotiating contracts and managing outsourced services effectively.

Manage a team of IT professionals, fostering a culture of innovation and continuous improvement in line with Markel's values. Provide technical leadership, staying informed on emerging technologies that could impact performance. Monitor expenses to remain within budget, addressing variances as needed.  

Oversee the entire lifecycle of the wholesale application portfolio, including upgrades, maintenance, troubleshooting, and disaster recovery. Develop strategies to enhance application performance and user experience, collaborating with Markel engineering teams to adhere to best practices. In partnership with solutions architecture, create long-term plans and roadmaps for enhancements, while maintaining detailed service support documentation. 

Our must-haves: 

The successful candidate will have: 

Experience 

• Proven experience managing wholesale application services within the insurance industry, and demonstrated ability to manage enterprise applications. 

• Experience working with senior stakeholders, understanding their needs, and translating them into IT solutions. 

• A track record of working collaboratively, demonstrating integrity, equality, mutual respect, and celebrating diversity. 

• Experience of scripting development, ideally with hands-on experience in Microsoft SQL 

Qualifications 

• Qualification or equivalent experience in Computer Science or information Systems 

• Working knowledge of the ITIL service management lifecycle 

• An understanding of the end to end project lifecycle 

• Experience supporting key business applications within a financial systems business 

• Experience working in a regulated industry, ideally SOX or Solvency II 

• Experience of working in a business facing role using strong people skills and collaborative approach 

• Strong planning and co-ordination skills proven in a complex and large scale technical environment 

Skills 

• Proven analytical skills, and knowledge of analysis methodologies, tools and techniques 

• Excellent communication skills, with the ability to work well under pressure and maintain composure in challenging situations. 

• Strong leadership skills with a focus on team development and achieving collective goals. 

• A strategic thinker with excellent problem-solving abilities and a customer-centric approach. 

• Committed to personal growth and development, open to feedback, and willing to embrace new challenges. 

• Ability to lead and mentor a technical team, fostering a collaborative and innovative work culture. 

Who we are: 

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.  

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further 

What’s in it for you? 

• A great starting salary plus annual bonus & strong benefits package… 

• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave 

• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer 

• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! 

Are you ready to play your part? 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.  

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.