Senior Member Support Center Specialist / Member Support Center Specialist

Posted:
7/8/2024, 5:00:00 PM

Location(s):
California, United States ⋅ Cupertino, California, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Responsible for performing the daily functions of the Member Support Centre

  • Assure that all reservations are handled professionally and accurately

  • Meet the attendance guidelines of the job and adheres to the regulatory, departmental and company policies

  • Perform duties as assigned, always presenting oneself as a credit to MGM and assists others to do the same

  • Perform other job-related duties


Job Requirements:

  • Room Reservations, Front Desk or customer service experience preferred

  • High school graduated or above

  • Excellent language skills in English, Mandarin and Cantonese / Ability to operate computer and Microsoft Office

  • Must be able to work various shifts including weekends and holidays