Job Title

Automation Analyst

Job Description Summary

Job Description

ABOUT CUSHMAN & WAKEFIELD: Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners.

OUR PURPOSE: We make an impact. Our work creates meaningful value for our clients, our business, our shareholders, our people, our communities and world.

OUR VALUES:

• We are inclusive. We value difference and a culture where everyone belongs.
• We are driven. Drive keeps us decisive and agile. 
• We succeed together. Individually, we’re good, but together, we’re great.
• We deliver insight. We believe in ideas and strive for innovation. 

Position Title

(Senior) Analyst - Automation

Reports to

Head of Sales Data & Analytics

Business Unit/Service Line

Automation (Organic Growth Team)

Location

Kochi or Bangalore, India

Annual budget

Date of last revision

November 2025

POSITION OVERVIEW

The (Senior) Analyst (Automation) is a key member of the automation stream within the Organic Growth Team (OGT). This role focuses on designing, developing, delivering and maintaining automation solutions that streamline business processes, eliminate repetitive work, and enhance operational efficiency across the Asia Pacific (APAC) business.

Working closely with Business Analysts, Data Engineers and functional stakeholders, this role builds and deploys automation scripts, bots and process workflow enhancements using tools such as Python, Power Automate, UiPath or equivalent frameworks, while ensuring compliance with data governance and security standards. The (Senior) Analyst will also contribute to developing the automation repository, establishing reusable automation patterns, and supporting the long-term automation roadmap for APAC & EMEA.

While the primary focus will be on the Asia Pacific region, this role may be required to collaborate with other regions including Europe, Middle East and Africa (EMEA) as well as the Americas, with the intent of sharing insights and best-practices.

PRINCIPAL RESPONSIBILITIES

Provide 7 – 10 Principal Responsibilities

Business analyst responsibilities will include:

• BDS Sales Enablement and ATR Sales Leadership to capture and maintain robust pipeline with healthy distribution of short-, medium- and long-term opportunities, including but not limited to qualification protocols for RFPs, profitability assessments, competitors' client mapping

•  (Salesforce) with proactive sessions to update and identify key targets

•  tools (like Beacon & CuSearch) to identify key trends that sharpen the sales focus and improve win rates; and communicates performance to leadership

•  – For the identified 4-5 key accounts, work with designated account leads and support building reports, dashboards within Salesforce to map and refine process of engagement to drive further growth

The position responsibilities will include:

• Automation Development: Design, build and deploy automation solutions (e.g. scripts, bots, workflows) that streamline repetitive or rule-based business processes.
• Maintenance and Monitoring: Maintain existing automations and ensure ongoing stability, scalability and alignment with evolving business needs.
• Automation Repository Management: Develop and maintain an internal library of automations and reusable code components, ensuring documentation and version control
• Testing & Quality Assurance: Conduct testing and validation of automations to ensure quality, reliability, and performance prior to deployment
• Collaboration with Process Stream: Partner with Business Analysts to translate process maps and user stories into executable automation logic
• Data Governance Alignment: Ensure all automations comply with data security, governance, and privacy standards, collaborating closely with broader teams across the OGT.
• Stakeholder Engagement: Work with cross-functional teams to understand operational challenges and demonstrate automation value through measurable efficiency gains
• Continuous Improvement: Identify opportunities for further automation or simplification of business processes through proactive analysis.
• Knowledge Sharing: Contribute to documentation, standard operating procedures, and training to enhance automation literacy of the OGT

Additional responsibilities for Senior Analysts

• Project Management: Participate in project management activities including scoping and estimation, delivery and progress reporting and ensure timely execution aligned with strategic objectives.
• Team Mentorship: Play a role in mentoring junior analysts, reviewing their work, providing feedback and supporting their development

SCOPE OF WORK

Decision-Making Authority:

Please select only one option below

☐

Freedom to determine the methods and policies for other positions; authority to approve major decisions affecting the company.

☐

Freedom to determine the methods to be used to fulfill the position’s responsibilities and how to accomplish desired goals and objectives

☐

Freedom to select the methods or procedures to be used from among several established alternatives

☒

Follows established methods and procedures, but may have freedom to determine priorities for completion of tasks

FINANCIAL RESPONSIBILITY

Complete this section only if the position has responsibility for Revenue/Budget Management

N.A

PEOPLE LEADER RESPONSIBILITIES

What positions does this job supervise?

☐

Leads/Assigns/Delegates tasks to direct reports and manages a team

☒

Leads/Assigns/Delegates tasks to project team

☒

None

Number of direct reports:

0

Titles of individuals:

KEY SKILLS AND CAPABILITIES

Provide 5 – 7 key skills critical for success

• Strong proficiency in scripting or automation development (e.g. Python, Power Automate, UiPath, VBA or equivalent)
• Understanding of business process mapping and process improvement methodologies
• Familiarity with APIs, system integrations and data manipulation using SQL or similar
• Experience using version control tools (e.g. Git) and workflow documentation tools (e.g. Visio)
• Detail-oriented with a focus on accuracy, quality and security in automation builds
• Excellent problem solving and analytical skills, with a proactive approach to continuous improvement

Additional capabilities for Senior Analysts

• Demonstrated experience leading end-to-end automation projects and mentoring others

PROFESSIONAL EXPERIENCE

Provide demonstrated background experience, minimum amount of education required, legally required qualifications or licenses

• Analyst: 1–3 years of experience in process automation, scripting, or related technical domains.

• Senior Analyst: 4–7 years of experience in automation development or process engineering roles.
• Bachelor’s degree in Computer Science, Engineering, Data Analytics, or related field preferred.
• Exposure to real estate, professional services, or shared services environments advantageous

Note: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is subject to change at any time and may differ slightly based on regional location.

This Position Description finalized by: Ryan Zuzek

Date: 11/11/2025

 

 

 

INCO: “Cushman & Wakefield”