Manager, Content Experience Analytics & Insights

Posted:
12/3/2024, 11:57:11 AM

Location(s):
London, England, United Kingdom ⋅ North Holland, Netherlands ⋅ Madrid, Community of Madrid, Spain ⋅ Stockholm, Sweden ⋅ Amsterdam, North Holland, Netherlands ⋅ Community of Madrid, Spain ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Data & Analytics

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…

As a Manager of Content Experience Analysis & Insights, you will be joining the team responsible for championing a data-driven approach to editorial and in-stream activities in-app, developing frameworks and benchmarks for assessing performance, and providing insights and recommendations to leadership to influence decision making. This role requires a high level of collaboration with partners across WBD – the right person for this role is the kind of person who obsesses over details, thrives in ambiguity, and jumps at the opportunity to take on new challenges.


The Manager position will play a key role in supporting relationships across teams in the region and delivering high quality work in one of the highest priority business initiatives at Warner Bros Discovery.

Your Role Accountabilities…

  • Help develop frameworks and analyses for assessing key questions facing the business, including such areas as:
    • How are our editorial and in-stream promo decisions impacting show performance.
    • What is the optimal way for editorial activities to live alongside machine learning algorithms.
    • How can we scale in-stream promos in-app in an optimal way
  • Be an advocate for data-informed decision-making, making recommendations about how content performance should impact our editorial and in-stream choices.
  • Help our editorial and in-stream teams become data self-sufficient, utilizing metrics, dashboards, and tools to understand performance.
  • Collaborate with other teams, especially Data & Analytics, Business Intelligence, Tech, and Product to build the tools and processes necessary to drive strategy and analysis initiatives.
  • Work with stakeholders across multiple offices and time zones
  • Provide insights to introduce recommendations to all discovery+ and Max platforms to improve content consumption and increase subscriptions.
  • Support EMEA markets with post-launches reporting, framework, benchmarks and regular insights to the region.

Qualifications & Experience…

  • Excellent analytical skills, with a deep attention to detail
  • Ability to synthesize the output from analyses, identify the “so-what,” develop early hypotheses, and propose the next line of inquiry
  • Experience in building executive-level materials, with a keen eye for presentation design, and the ability to distil complex concepts and analyses into clear, easy-to-understand presentations.
  • Possess a high level of intellectual curiosity, focus on generating results, and exhibit the highest personal and professional standards of integrity and ethics.
  • Passion for entertainment, love for content and avid viewer, as well as a passion for staying on top of industry trends while figuring out what the future will look like with a relentless focus on creating and improving consumer value.
  • Collaborative and diplomatic by nature, but also willing to take and defend data- and analysis-backed positions in the ongoing process and dialogue around content selection.
  • The successful candidate must be motivated, disciplined, taking initiative and be able to work effectively autonomously.
  • Should be energetic, positive, and resilient with a demonstrated ability to influence, build relationships, and drive projects among cross-functional stakeholders in a fast-paced,
    constantly changing and deadline driven environment.
  • Bonus points for modelling and statistical knowledge, such as forecasting, AB-testing, or statistical modelling and causal inference
  • Proficient in Adobe Analytics, Microstrategy, Tableau, Excel and Powerpoint
Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.