Veterinary Customer Service Representative

Posted:
8/11/2024, 5:00:00 PM

Location(s):
San Antonio, Texas, United States ⋅ Texas, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

AmeriVet is a leading veterinary group of over 200 practices in 37 states. We value our Company Behaviors and practice our Behaviors daily. Our interest is looking for veterinary partners who want to be part of something bigger, something even better than what they have now. Our partnership model along with our win/win culture and our commitment is to provide complete satisfaction for our team members and clients. Learn more about why AmeriVet: https://amerivet.com/why-us/.

Our culture has shaped our company to be a collaborative team, always seeking to develop personally and professionally, and always holding our team members and clients in the highest regard. Our team is built of carefully selected professionals who are passionate and knowledgeable about the roles they play in keeping and protecting our culture. In order to attract and retain this caliber of team members, we offer excellent compensation, great benefits, and a supportive, dynamic culture.

You would be eligible for a strong benefits package including health, dental, vision, life, a 401(k) plan, Paid Time Off plan (PTO), and great company culture. If this sounds like the right opportunity for you, apply today!

We are seeking highly motivated individuals to join our team as a Veterinary Customer Service Representative (CSR) to provide phone support to our growing group of veterinary practices. The position does not work face to face with clients or animals but the ideal candidate for this position will have veterinary experience, outstanding phone etiquette, an outgoing personality, and high computer literacy. The Veterinary CSR will be responsible for making outbound calls to our current clients that are past due for their pet’s services. This is a great opportunity if you have ever been in a veterinary receptionist, CSR, or technician position or similar roles focused on animal care and customer service. You will utilize our client communication platform and veterinary software to track past due patients and contact the clients to schedule the necessary appointments.

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:


•    Comprehensive medical, dental, and vision insurance
•    401(k) matching
•    Generous holidays and paid time off
•    Career development programs
•    Robust health and wellness initiatives
•    Employee referral bonus programs and much more!


AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.