At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

Qualifications:

• Food and Beverage experience required.

• Strong understanding of menu offerings, service etiquette, and guest engagement.

• Excellent guest service skills.

• Basic proficiency with POS systems for order entry and processing.

• Proven experience working in high-volume Food and Beverage operations preferred.

• Strong organizational skills.

• Excellent guest service skills.

• Ability to regularly push, pull, lift up to 50 lbs.

• Must be able to withstand outdoor elements for long periods of time.

• Ability to communicate effectively in English verbally with team members, leaders and guests required.

• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities:

• Thorough knowledge of food terminology, food service techniques, and sanitation standards; and basic knowledge of Alcoholic Beverages.

• Ability to stand, walk, stoop, bend and lift trays weighing up to 45+ pounds repetitively during entire shift.

• Provide upsell opportunities to guests to enhance the dining experience and increase overall check average.

• Records all aspects of guests’ order accurately and enters guest orders into POS.

• Other duties as assigned.