JOB REQUISITION

Americas Delivery Center (Technology) Pod Lead

LOCATION

AMERICAS DELIVERY CENTER

ADDITIONAL LOCATION(S)

JOB DESCRIPTION

Are You Ready to Live Protiviti?  

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and diverse culture.  We hire curious individuals for whom learning is a passion. Together, we focus on our mission of delivering confidence in a dynamic world – and the world has perhaps never been more dynamic.  

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, and innovation creates new destinations.  

Living our values every day. That's Living Protiviti.   

Are you inspired to make a difference?   

You’ve come to the right place.  

WHERE WE NEED YOU 

The Protiviti Americas Delivery Center is seeking a Pod Lead (Manager) to join our growing team. Embracing Protiviti’s vision of “Bringing Confidence to a Dynamic World,” Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients. 

As part of the Protiviti ADC team, you will oversee a team of analysts and senior analysts and multiple projects to ensure quality and efficiency. On a typical day, our delivery center staff will collaborate and execute tasks for the project assigned to them in support of Protiviti’s Solution offerings – Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, analysis, development, maintenance, testing, validation, reporting, and other activities based on client needs.  

WHAT YOU’LL FOCUS ON 

• Ensuring high quality delivery of project requirements and service levels throughout the project life cycle. 

• Conducting engagement meetings, including project kickoff, and closing meetings. 

• Preparing and reviewing client project deliverables and reports. 

• Identifying, implementing, and communicating best practices and process knowledge across multiple ADC projects and delivery teams. 

• Collaborating with the delivery center leadership to provide information and data analysis for client-facing project leads. 

• Performing job administration responsibilities, including status reports, budget to actuals, performance management activities, and performance evaluations for ADC project and delivery teams. 

• Inspiring a team and providing growth and development opportunities. 

• Reviewing and ensuring adherence to client information and confidentiality agreements. 

WHAT WILL HELP YOU BE SUCCESSFUL 

• You encourage others and create coaching programs to help teams succeed and grow. 

• You mentor, train, and develop analysts and senior analysts. 

• You have the knowledge and ability to deliver optimized work products. 

• You share ideas across teams with a mutual goal of optimizing project quality. 

• You foster a positive culture through relationship building both in office and virtually. 

• You seek opportunities for your own professional development as well as identify opportunities for others to learn. 

• You possess strong computer literacy skills and ability to work in a paperless environment. 

• You possess experience in various technology processes and workstreams.  

YOUR EDUCATIONAL & PROFESSIONAL CREDENTIALS  

• Preferred Bachelor’s degree from accredited university in relevant academic area or equivalent relevant work experience. Additional industry experience may be substituted in lieu of college degree.  

• 5+ years’ experience in technology and other relevant areas.  

• 5+ years of management experience with oversight of direct reports 

• Well versed in Microsoft Office suite applications (with emphasis on Excel, Word, Teams and PowerPoint) and Adobe.  

• Preferred experience in other relevant software/systems (JIRA, SQL, Python, PowerBI, Sharepoint, gSuite, Linux, and others as applicable)  

These roles will be primarily onsite opportunities with the flexibility to be hybrid based on project/engagement/performance. 

Protiviti is not registered to hire or employ personnel in the following states –  West Virginia, Alaska. 

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.

$82,000.00 - $138,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.

8%

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.

$88,560.00 - $149,040.00

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.

Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2023-12/2024-benefit-highlights.pdf.

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

JOB LOCATION

OH PRO AMERICAS DELIVERY CENTER