Senior Insight, Evaluation and Data Analysis Specialist

Division: Operations – Communications
Department: Strategy and Planning 

• Salary: National (Edinburgh and Leeds) ranging from £47,000 to £56,000 and London from £50,000 to £60,000 (salary offered will be based on skills and experience)

• This role is graded as: Senior Associate, Corporate

• Your recruitment contact is Raimonda Stankute via [email protected]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team 

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.  

The Strategy and Planning team leads the overall strategic direction of our Communications Directorate. This team plays a crucial role in ensuring that all communications activities are coordinated and aligned with our Business and Communications Plan. By leveraging and sharing insight and evaluation, the team continuously refines and enhances the effectiveness of communications efforts. Additionally, the team is responsible for developing and assessing the effectiveness of the annual Communications Plan. 

Role responsibilities

This role leads the use of insight and evaluation across the directorate, improving the impact and targeting of communications through audience understanding and feedback, while acting as a centre of expertise and building capability across the team. In this role you will:

• Act as the centre of expertise for communications evaluation, providing leadership and upskilling colleagues in tools and techniques to improve local-level evaluation

• Run or facilitate bespoke research (e.g. stakeholder surveys, polling, focus groups) to generate actionable insights Oversee reporting of insights and evaluations to communications teams and senior leadership

• Compile and synthesise insights from across the directorate and organisation into clear, actionable reports that drive impact

• Contribute to the development of the annual FCA Communications Plan

• Manage relationships with external suppliers, including overseeing contracts where relevant for services such as reputation tracking and stakeholder surveys

Skills required

Minimum:

• Experience working in a communications-focused insight or evaluation role

• Demonstrated ability to use insight to inform and improve communications activity

• Experience of delivering or supporting insight and evaluation projects or functions

Essential:

• Solid knowledge of insight and evaluation techniques within a communications context

• Ability to translate complex insight into clear, actionable recommendations for non-specialist audiences

• Demonstrated written communication skills, with experience producing clear and concise reports

• Experience of managing external suppliers, contracts and budgets

• Ability to share knowledge and support the development of others (e.g. training, coaching, or guidance)

Benefits

• 25 days annual leave plus bank holidays

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines 

Timeline: 

• Job advert closes: midnight, 24th April 2026 

• CV Review/Shortlist: 27th April 2026

• First Interview: w/c 4th May 2026

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.