Bilingual Customer Care Representative (ENG & FR)

Posted:
7/1/2026, 8:58:15 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Remote

Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, and Global Security & Marketing teams.

EQ Bank | Equitable Bank

Website: https://www.equitablebank.ca/

Headquarter Location: Toronto, Ontario, Canada

Employee Count: 1001-5000

Year Founded: 1970

IPO Status: Private

Industries: Banking ⋅ Commercial Lending ⋅ Consumer Lending ⋅ Financial Services

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