Resident Services Assistant

Posted:
8/6/2024, 2:38:22 PM

Location(s):
Marietta, Georgia, United States ⋅ Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary: Performs necessary secretarial duties with a high degree of accuracy and efficiency; Coordinates the Front Desk coverage and service coordination support for resident issues and needs; Directly assists leasing with marketing efforts and also supports the business office with financial-clerical needs; Core Responsibilities and Essential Functions: Performs appropriate office support duties - Supports documentation needs of staff and residents - Takes minutes of staff and resident meetings as required - Schedules meetings for business office staff and residents - Updates documentation, including resident and staff phone listings, storage bin lists, resident cable channel, birthday lists and greetings, emergency data sheets, and mailer addresses. - Orders flowers for community needs Provides resident service assistance - Receives residents information on issues and needs and solves or routes accordingly - Coordinates front desk coverage with volunteers and staff to assure coverage is ongoing - Represents Atherton Place staff for specific resident forums including library and gift shop needs - Assists health resources with assistance for resident functions as requested Provides leasing support - Assists Leasing Coordinator and Operations Manager with marketing tour and inquiry support. - Assists with marketing projects including mailers, creation of material, and function coordination. - Assists with the upkeep and organization of leasing/resident file paperwork. - Assists with newcomer orientations Provides financial and equipment support - Supports financial functions including deposit slip and report creation. - Oversees office supply needs including copier, fax, printers, and letterhead/paper needs Required Minimum Education: High school diploma Required or equivalent Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.
    Additional License(s) and Certification(s): Required Minimum Experience: Minimum 3 years experience within the business office field Required and work experience with a senior community helpful. Required Required Minimum Skills: 40-50 words per minute typing; computer skills a must with office support and system programs; business office background a plus; good public relations skills with a customer service attitude a must.;

    Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.