Posted:
9/20/2024, 9:16:20 AM
Location(s):
Delaware, United States ⋅ Mexico City, Mexico City, Mexico ⋅ Mexico City, Mexico
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
IT & Security
Workplace Type:
Hybrid
The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Qualifications:
0-2 years of experience in a Technology Infrastructure role
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Effective written and verbal English and Spanish communication skills
Effective analytic/diagnostic skills
Basic knowledge in ITIL 4
Basic knowledege in the following subjects: Database, Open Systems, Middleware and Network
Fluent english (must)
Education:
Bachelor’s/University degree related to a Technology Infrastructure role.
Notes
The function requires working in a hybrid manner, 60% of the time in the office
This is a position that works under shift schedule (eleven working hours with one lunch hour, and a half day of seven working hours, with 3 and a half days of rest)
The shift schedule covers day and night hours
This job description provides a high-level review of the types of work performed. Other job duties may be assigned as needed.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Infrastructure------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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Website: https://www.citigroup.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1812
Last Funding Type: Post-IPO Equity
Industries: Banking ⋅ Credit Cards ⋅ Financial Services ⋅ Wealth Management