Posted:
3/26/2026, 4:16:14 AM
Location(s):
Texas, United States ⋅ Austin, Texas, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Operations & Logistics
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
SUMMARY
The Director of Product Operations architects and runs the operating system that enables Q2’s product strategy. This role transforms Product Operations from a support function into enterprise infrastructure. Reporting to the VP of Product Marketing & Product Operations, you’ll be at the center of strategy, execution, and organizational excellence. This is a high-impact role for a proven product operations leader who thrives in complex environments, can influence at the executive level, and brings clarity to scale.
This leader ensures predictable product delivery through disciplined lifecycle governance, executive-level portfolio transparency across priority initiatives, AI-enabled operational efficiency embedded into core workflows, and a clear linkage between roadmap execution, launch readiness, and revenue realization.
WHAT YOU WILL LEAD
Enterprise Lifecycle Governance - Own and institutionalize the stage-gate framework across the full product lifecycle, from ideation through general availability.
Define decision rights, funding ownership, and accountability across lifecycle gates and lines-of-business
Standardize launch readiness checkpoints and cross-functional orchestration
Embed lifecycle checkpoints into annual planning and funding cadence
Align Product, Engineering, and GTM teams on shared KPIs
Portfolio Visibility and Executive Operating Rhythm - Run the business of Product with executive clarity.
Build and maintain enterprise portfolio dashboard with real-time readiness visibility
Collaborate with cross-functional peers on operations quarterly business review cadence, portfolio reviews, and executive-leadership ready reporting
Establish health metrics across roadmap, capacity, risk, and launch readiness
Provide executive advisory support to Product VP and SVP leaders
Automate AI-enabled readiness tracking and documentation workflows
Implement roadmap reporting and portfolio reviews to reduce product management administrative burden
Organizational Design and Workforce Strategy - Design the product operations structure that enables scale.
Own Product Operations org model and headcount alignment to lines-of-business
Clarify role boundaries across Product Ops, Engineering Ops, and Revenue Ops organizations
Partner with Finance on forecasting, budget discipline, and cost optimization
Strategic Program Orchestration - Ensure enterprise product initiatives operate with disciplined execution.
Assign dedicated program ownership across major lines-of-business and strategic priorities
Link roadmap milestones to go-to-market readiness and revenue impact
Track risk and readiness across strategic programs
Coordinate cross-functional alignment at scale
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Website: http://www.q2.com/
Headquarter Location: Austin, Texas, United States
Employee Count: 1001-5000
Year Founded: 2004
Industries: Financial Services ⋅ FinTech