Document Administrator II - Credit Fulfillment Operations

Posted:
9/16/2024, 2:52:32 PM

Location(s):
Massachusetts, United States ⋅ Waltham, Massachusetts, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for preparing and reviewing documentation in accordance with bank policies and procedures to facilitate closings with the client. Key responsibilities include working on routine to more complex documentation as assigned by the Market Leader or designee and interfacing working with company vendors, legal counsel, line partners, and clients to ensure world-class documentation accuracy. Job expectations include maintaining accuracy of documentation and system of record financial data, delivering documents in a timely manner, and eliminating controllable rework.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Line of Business Job Description:

Coordinates the preparation/closing of Business Banking & Middle Market loan packages in compliance with policies/procedures, and regulatory guidelines by reviewing necessary documents and information within designated time frames. Communicates with internal co-workers (underwriting, sales, etc.) to respond to inquiries, resolve problems and obtain additional documents needed to close the loan. Works within a fulfillment team of Document Administrators that support Business Banking & Middle Market Sales Relationship Managers with closing their loans on time.

Responsibilities:

  • Ensures that loan documentation and lien perfection meet bank policies and procedures and that work products are delivered in an accurately and timely manner
  • Reviews documentation, performs due diligence and collateral perfection, and monitors loan documentation for a specific market segment
  • Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework
  • Reviews the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements
  • Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding
  • Works closely with Client Managers, Credit and Portfolio Officers, Agency Management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions
  • Handle pre-close & documentations for Attorney Prepared transactions

Required Qualifications:

  • Strong customer service skills
  • Ability to multi-task and meet deadlines
  • Ability to balance productivity and quality metrics
  • Able to suggest approaches to meet client needs rather than relying strictly on procedures
  • Must be able to navigate and toggle through various bank computer systems 
  • Must be proficient with Microsoft Word and Excel in prior employment 
  • Strong financial acumen - knowledge of loan documentation concepts
  • Excellent communication skills both written and oral

Desired Qualifications:

  • Experience with commercial credit
  • Previous loan documentation experience and understanding of rates & principal interest
  • Working knowledge of AFS / Hot Docs / LoanIQ

Skills:

  • Attention to Detail
  • Customer and Client Focus
  • Data Collection and Entry
  • Due Diligence
  • Prioritization
  • Adaptability
  • Business Acumen
  • Oral Communications
  • Written Communications
  • Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Bank of America

Website: https://bankofamerica.com/

Headquarter Location: Charlotte, North Carolina, United States

Employee Count: 10001+

Year Founded: 2007

Last Funding Type: Seed

Industries: Asset Management ⋅ Banking ⋅ Finance ⋅ Financial Services ⋅ FinTech