What You’ll Do 

Data Management 

• Manage client database program(s) including receiving downloads of data from field personnel, transferring data in various computer programs, generating and closing Work Requests, creating pre-load files, tracking refusals and tags/help tickets 

• Facilitate the completion of timely and accurate reports 

• Production of maps, manifests, and various reports for tree contractors and internal clients 

• Troubleshoot invoices, data, programs, and computers 

• Analyze & troubleshoot the database(s) for quality assurance and data Integrity 

• Troubleshooting of all hardware and software as well as local network support 

• Meet with clients to outline and implement data collection/reporting changes 

Provide Information to and Collaborate with Internal and External Personnel 

• Provide information to client, Operations Manager, and field personnel as requested 

• Coordinate with Client Management regarding prioritizing field work scheduling 

• Other technical support for field personnel, office staff, Contract Arborists 

• Effectively communicate procedures for use of iPhones/iPads to field personnel 

• Attend meetings and/or conference calls some business travel is required 

• Act as administrative backup and support 

• Provide information to client, account supervisor, and auditors as requested 

• Maintain and build upon internal and external customer relations  

Participate with Storm Restoration Efforts 

• Plan, facilitate, organize, coordinate, and audit the activities and functions of assigned tree clearance crews 

• Conduct tree crew timesheet evaluation and crew movement reporting 

• Conduct staging site logistics and staging area traffic control 

• Perform workload reporting 

• Ensure safety using correct procedures 

• Act as a liaison between the vegetation manager of the utility and the tree crews 

• Be prepared for extensive travel to various sites throughout the state for extended periods of time and extended work hours (depending on storm severity) 

Other duties as assigned.

About You 

Must haves: 

• Education: Bachelor’s Degree in Natural Sciences or related field 

• Experience: 2 years of experience working with computers, office equipment and data entry 

Nice to haves: 

• Education: Bachelor’s Degree in Forestry or related field 

• Experience: 3 or more years of experience with data entry and data management. GIS certificate is a plus 

Your Skills: 

• Microsoft Office Suite, especially Excel (Look-ups, Pivot Tables, etc.) 

• Self-starter with excellent interpersonal skills, ability to multi-task and work independently as well as a team 

• Excellent communication skills, comfortable interacting with senior management 

• Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions 

This role would not be a good fit if: 

• You do not enjoy working independently or working outdoors 

• You are not comfortable driving a pickup truck or 4x4 off-road vehicle 

• You are not comfortable communicating data and information to others 

• You do not have the ability to calmly communicate with customer conflicts 

• You are not willing to work after regular hours (e.g., Saturdays) 

Storm Requirements (on an as needed basis): 

• Long and extensive working hours during deployment (up to 16 hours per day, 7 days per week) 

• Extensive walking and hiking (10+ hours per day) and the ability to lift 25 lbs 

• In a post storm environment, there may be no guarantees of adequate shelter, as well as a potential for limited food, water, and supplies  

• Potential for working in flooded areas  

• Potential for working in proximity to downed electric lines  

• Potential for exposure to hazardous conditions, where environment cannot be predicted or controlled  

Drug Testing:  

• Drug testing is required  

Benefits 

Health and Safety 

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options 

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability 

• Flexible Spending Accounts or an option for a Health Savings Account with company match 

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members 

Retirement 

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost 

• Roth or Traditional 401(k) Retirement plan with company match  

Time Off 

• Paid Vacation 

• Paid Holidays including the day after Thanksgiving and Christmas Eve 

• Veterans Day paid time off for our veterans 

Perks 

• Company vehicle and gas card (if necessary) 

• Scheduling flexibility at the discretion of Manager or Utility

Pay

• $20 to $24.50 an hour

Where We Work  

This position primarily reports into the local office on a weekly basis and may occasionally work from home.