Support Center - Irving

The Loss Prevention Analyst is responsible for providing support, analysis and insight into the company’s current, past and future inventory shrink performance. These responsibilities include: develop key loss prevention metrics, benchmark shrink statistics from a field and merchandise perspective, measure shrink reductions from initiatives as well as analyze and identify shrink outliers based on internal and external factors. In addition, will present shrink and sales analytics, departmental information and prepare ad-hoc reports. The analyst will work collaboratively with business partners, such as Field Operations, Merchants and Executives, to achieve and improve merchandise and store profitability.

Major Activities

Analyze Loss Prevention Initiatives

• Develop analyses that measure shrink and sales impact to ensure profitability is maximized for all current loss prevention initiatives such as CCTV, EAS program, and Merchandise Protection methods.
• Provide support and develop analysis of business cases in support of future loss prevention initiatives, including analyzing expected cost and profitability improvement, to ensure returns on capital are maximized.
• Actively participate in cross-functional teams to brainstorm loss prevention and damage reduction initiatives.
• Actively involved in the Internal exception reporting system with the inventory module.  Will provide KPI’s, monitors, and alerts for stores.

Provide support for ongoing Inventory and Shrink related issues

• Oversee weekly S.K.U level shrink exception report.  Identify root causes and work with appropriate internal partners to determine solutions.
• Respond to ad-hoc merchandise concerns from Stores, Operations, and Merchants in order to determine if problems affect the entire chain.  Collaborate and provide data, support, analysis and solutions to all parties concerned.
• Develop and own the reporting for merchandise protection programs.
• Develop reporting for Damage Committee through partnership with key partners, such as merchants, store operations.  Provide analytical insight and recommendations for solutions.
• Develops reporting and attends some planogram walks and reviews new sets with merchants for shrink implications.
• Works on projects that have shrink reduction to include DC, accounts payable, inventory reconciliation.

Develop Key Performance Indicators

• Improve and develop processes that enable the use of industry shrink statistics, regional demographic data, local crime rates/indices, as well as internal factors such as security measures, operational variables and risk related claims and incidents.
• Based on these indicators, provide exception-based reporting when KPIs for a given store suggest high shrink; work with LP field managers and present shrink reduction opportunities.

Miscellaneous

• Prepare communication presentations as needed in support of initiatives and cross functional working groups

Other duties as assigned

Category

Minimum Knowledge/Skills/Abilities

Minimum Special Certifications or technical skills

• Strong MS Office required

Minimum Type of experience the job requires

• 2 plus years of increasing responsibilities in finance or accounting
• Experience with integration of data from multiple data sources

Preferred Knowledge/Skills/Abilities

Preferred Education

• 4 year of college degree in Accounting or Finance preferred
   

Preferred Special Certifications or technical skills

• Essbase, Oracle Financials, Retek, and MicroStrategy/Data Warehouse experience preferred

Preferred Type of experience the job requires

• 2 plus years of increasing responsibilities in finance or accounting, preferably in a Loss prevention retail environment

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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