Job Description

Job Summary

The Manager, Cash Receipts leads the cash application operations and

and gives direction and leadership to Cash Receipts Teams on an enterprise basis. Performs functions required to supervise the accuracy and timeliness of Client Accounts Receivable Cash activity and ensures these functions are conducted with the highest level of customer service and financial accuracy.

Job Responsibilities

• Oversee daily cash application operations, ensuring timely and accurate posting of customer payments.
• Set clear team goals and performance expectations aligned with departmental objectives.
• Foster a collaborative and inclusive team culture that encourages open communication and continuous improvement.
• Coach, mentor, and develop staff through regular feedback, training, and career development opportunities.
• Drive accountability and performance by monitoring individual and team metrics and providing constructive guidance.
• Manage and mentor a team of cash application specialists, providing training, guidance, and performance feedback.
• Collaborate with AR, Billing, and Client Account teams to resolve payment discrepancies and unapplied cash.
• Monitor and report on cash receipt metrics, identifying trends and areas for improvement.
• Ensure compliance with internal controls and company policies related to cash handling and financial reporting.
• Support month-end, quarter-end and year-end close processes, including AR subledger reconciliation and GL alignment.
• Reconcile cash receipts to bank statements/deposits, ensure no unapplied payments, resolve discrepancies between posting and bank deposits
• Prepare client-specific schedules and documentation for external auditors and serve as the primary liaison for Accounts Receivables and Cash Receipts during audit engagements.
• Set up and monitor key performance indicators (KPIs) for cash applications productivity, quality, and timeliness, drive improvement goals.
• Lead process improvement initiatives to streamline cash application workflows and enhance operational efficiency.
• Serve as a point of escalation for complex cash receipt issues and customer payment inquiries.
• Develop and maintain standard operating procedures (SOPs) for cash receipt processes.
• Coordinate with IT and ERP teams to optimize system functionality and reporting capabilities.

• Drive or support implementation of new systems / automation / ERP enhancements to improve cash applications efficiency (e.g., increase electronic remittance, reduce manual postings)

Key Skills

• Confidentiality
• Customer Focused
• Adept with numbers and financial reports
• Knowledge of Generally Accepted Accounting Principles (GAAP)
• Effective Communication

Qualifications

Education & Years of Experience

• Bachelor’s degree in Accounting, Finance, or a related field plus 5-7 years of experience in cash application or accounts receivable OR High School Diploma/GED plus 9-11 years of work experience

Additional Experience

• At least 2 years in a supervisory or managerial role.
• Strong understanding of cash application systems and ERP platforms (e.g., SAP, Oracle, Great Plains, and PeopleSoft 9.2).
• Excellent analytical, organizational, and communication skills.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Proficiency in Microsoft Excel and financial reporting tools.
• Experience with month-end close processes and AR to GL reconciliation.
• Detail-oriented with a commitment to accuracy and continuous improvement.

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$75,000 - $89,000 Salary

Final pay rate is dependent on experience, training, education, and location.